Sales Representative

hace 2 meses

Valle de Aburrá, Colombia JNA Entertainment Specialist A tiempo completo

About JNA Entertainment Specialist

We are seeking a highly motivated and results-driven Customer Solutions Agent to join our team. As a key member of our sales team, you will be responsible for developing strong customer relationships, resolving customer queries, and providing accurate information about our products and services.

Key Responsibilities

  • Develop and maintain strong customer relationships through effective communication and problem-solving skills.
  • Resolve customer queries in a quick and professional manner through phone, email, and text message.
  • Provide accurate information about our products and services, including our platform and features.
  • Escalate technical support issues to the correct department when necessary.
  • Manage and resolve customer-related issues to the final resolution.
  • Keep confidential records and financial information private and secure.

Requirements

  • Ability to effectively navigate multiple web applications and chat sessions simultaneously.
  • Strong phone handling skills and active listening.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Ability to work under pressure and deadlines in a fast-paced environment.
  • Strong analytical and organizational skills.
  • Strong problem-solving skills.
  • Team-player and adaptable.
  • High attention to detail.
  • Data encoding skills.

About the Role

This is a remote sales position that offers a competitive salary, commissions, and end-of-year bonus. If you have a strong passion for sales, customer service, and communication, we encourage you to apply for this exciting opportunity.

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