Marketing Support Specialist

hace 2 semanas

Girardot City, Cundinamarca, Colombia Sap A tiempo completo

SAP, a global leader in enterprise software, is seeking an ambitious Marketing Support Specialist - Early Career Talent to join our dynamic team in Bogota, Colombia. This exciting role offers the perfect blend of creativity, innovation, and technical expertise.

About the Role:

We are looking for a talented individual with a passion for marketing and a strong desire to learn and grow with our company. As a Marketing Support Specialist, you will play a crucial role in supporting the execution of marketing campaigns, events, and initiatives across various channels. Your primary responsibility will be to assist in campaign creation and maintenance in CRM and corresponding forms & procedures.

Key Responsibilities:

  • Campaign creation and maintenance in CRM and corresponding forms & procedures
  • Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning etc.)
  • Plan and execute initiatives to reach the target audience through appropriate channels (social media, e-mail, TV etc.)
  • Assist in analyzing marketing data (campaign results, conversion rates, traffic etc.) to help shape future marketing strategies
  • Review content and all SAP Channels communications with focus on site and follow up activities
  • Budget control support: creation of shopping carts, PO follow-up, pending invoices tracking and forecasting
  • Reporting using SAP systems such as CRM and SRM and DAM Additional reporting with Excel
  • Keep updated information in the systems
  • Asset Development and Management – In line with defined programs and campaigns, manage the coordination, development, and dissemination of assets such as videos, blogs, infographics, websites, white papers, etc., on time and on budget.
  • Agency Management – In line with respective purchasing policies and management decisions, manage projects in conjunction with marketing agencies.
  • This includes the set-up of purchase orders/shopping carts, as well as the coordination of respective project budgets.
  • Customer Service and Relationship Management – In line with the marketing vision, maintain a high level of customer focus in order to contribute towards creating a valuable customer experience.
  • This includes servicing inquiries, resolving problems, responding to direct customer requests (especially in local markets or for events), and more.
  • Identify specific areas of opportunity across the business for enhancing the customer experience and create strategies to address any deficiencies.

About You:

To succeed in this role, you should have a recent graduate degree in Marketing, Business Administration, or a related field. You should also have advanced oral and written skills in English, solid computer skills, including MS Office, specifically Excel, marketing software (Adobe Creative Suite & CRM), and applications (Web analytics, Google Adwords). Knowledge of HTML, CSS, and web development tools (e.g. Dreamweaver) is desired.

You will work independently in a self-directed environment, establishing and maintaining positive relationships with colleagues, stakeholders, and partners. You must be able to collaborate and work across virtual teams to achieve combined goals, possess strong business-orientation, process design, and analytical skills combined with a focus on execution and results. Strong organizational skills, accountability for achieving both individual and shared team goals, excellent communication and presentation skills, ability to communicate effectively with peers and management, creative problem-solving abilities, creativity, enthusiasm, and a desire for continuous improvement are essential.

About Our Team:

The successful candidate will join a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. We offer a temporary role up to 2 years, with the possibility of extension.

About the Location:

Bogota, Colombia, is a vibrant city with a rich cultural heritage. Our office is located in the heart of the city, offering easy access to public transportation and amenities.

Estimated Salary Range:

$25,000 - $35,000 per annum, depending on experience and qualifications.

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