Customer Support Specialist

hace 6 días


Colombia Wow24-7 Inc. A tiempo completo
Customer Support Representative (Colombia)

We're seeking a skilled Customer Support Representative to join our dynamic team at Wow24-7 Inc. As a key member of our customer support team, you'll play a vital role in delivering exceptional customer experiences and driving business growth.

Responsibilities:
  • Provide timely and accurate responses to customer inquiries via phone, email, or chat.
  • Identify customer needs and offer personalized solutions to meet their requirements.
  • Collaborate with team members to share knowledge and best practices.
  • Stay up-to-date on new features and functionalities to ensure seamless customer support.
  • Ensure the resolution of technical issues through diligent follow-up.
Requirements:
  • Exceptional communication skills in both Spanish and English.
  • A background in customer support or call center operations (a plus, but not mandatory).
  • Flexibility to accommodate different time zones.
  • A team-oriented mindset and a passion for continuous learning.
What We Offer:
  • Remote work opportunities.
  • Paid training and probation period.
  • Competitive compensation.
  • A dynamic and cooperative work environment.
  • The opportunity to grow professionally.

At Wow24-7 Inc., we're committed to providing a supportive and inclusive work environment that fosters growth and development. If you're a motivated and customer-focused individual looking for a new challenge, we encourage you to apply.


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