Strategic Talent Acquisition Operations Director
hace 6 días
TaskUs is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our mission is to help clients represent, protect, and grow their brands by leveraging our cloud-based infrastructure and expertise in high-growth sectors such as social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
We have a global presence with over 45,000 employees across 23 locations in 12 countries, including the Philippines, India, and the United States. Our People First culture has enabled us to foster a dynamic and inclusive work environment that encourages innovation, collaboration, and continuous improvement.
Job OverviewThe Talent Acquisition Operations Lead plays a crucial role in driving operational excellence in talent acquisition at TaskUs. This strategic and hands-on position oversees the end-to-end recruitment process, manages a team of Talent Acquisition Operations Specialists, and collaborates closely with cross-functional stakeholders to ensure seamless execution of talent acquisition strategies.
Key Responsibilities- Team Leadership: Provide guidance, mentorship, and performance evaluations to a team of Talent Acquisition Operations Specialists. Foster a culture of continuous improvement, collaboration, and teamwork.
- End-to-End Process Management: Oversee and optimize end-to-end recruitment processes, including job requisition management, sourcing strategies, candidate screening, interview coordination, offer management, and onboarding. Ensure processes are streamlined, efficient, and aligned with best practices.
- Applicant Tracking System (ATS) Management: Manage the administration, configuration, and optimization of the ATS. Collaborate with IT and vendor partners to ensure the ATS meets the organization's recruitment needs and compliance requirements. Provide training and support to users.
- Reporting and Analytics: Develop and maintain recruitment metrics and analytics reports to measure the effectiveness of talent acquisition strategies, track key performance indicators (KPIs), and provide actionable insights.
- Compliance and Policy Adherence: Ensure compliance with relevant labor laws, regulations, and company policies throughout the talent acquisition process. Collaborate with legal and HR teams to establish and update policies, procedures, and practices in alignment with compliance requirements.
- Technology and Tool Management: Evaluate, implement, and manage recruitment technologies and tools to enhance efficiency and effectiveness. Stay updated on industry trends and emerging technologies, and make recommendations for adoption to improve recruitment operations.
- Candidate Experience: Drive initiatives to enhance the candidate experience, ensuring a positive and consistent journey from application to onboarding. Collaborate with recruiters, hiring managers, and HR teams to implement strategies that foster engagement, communication, and feedback throughout the recruitment process.
- Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent work experience). Advanced degree or professional certifications are a plus.
- Significant experience in talent acquisition, recruitment operations, or a related field, with a focus on process optimization and team management.
- Strong knowledge of end-to-end recruitment processes, applicant tracking systems (ATS), and recruitment technologies.
- Demonstrated leadership capabilities, with experience in managing and developing teams.
- Proficiency in data analysis, metrics reporting, and utilizing recruitment analytics to drive insights and improvements.
- Strong understanding of employment laws, regulations, and compliance best practices.
- Excellent communication, collaboration, and stakeholder management skills.
- Project management expertise, including the ability to lead and execute complex projects with cross-functional teams.
- Strategic mindset with the ability to develop and execute operational strategies aligned with overall talent acquisition goals.
- Innovative and forward-thinking mindset, staying updated on industry trends and emerging technologies to drive recruitment excellence.
We welcome applicants from diverse backgrounds and demographics who share our passion for innovation, collaboration, and continuous improvement. If you need reasonable accommodations in any part of the hiring process, please let us know.
Estimated salary: $90,000 - $120,000 per year based on location and experience.
TaskUs is committed to providing equal access to opportunities and an inclusive work environment. We invite you to explore all our career opportunities and apply through our website.
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