Cryptocurrency Support Specialist

hace 1 mes


Barranquilla, Atlántico, Colombia Center Source A tiempo completo

About Center Source
Center Source is a leading BPO firm specializing in Crypto payment support, offering top-tier customer service in the cryptocurrency sector. Our mission is to provide exceptional experiences for our clients through expert guidance and professional interactions.

The Role Overview

We are seeking a skilled Cryptocurrency Support Specialist to handle customer inquiries and complaints via calls, chat, and email. As a representative of Center Source, you will be responsible for delivering accurate, valid, and complete information to provide a positive customer experience and build trust.

Key Responsibilities:

  • Resolve customer questions and complaints via multiple channels (calls, chat, email)
  • Record all customer interactions accurately and efficiently
  • Provide detailed information using the right methods to ensure customer satisfaction

Requirements:

To succeed in this role, you should have:

  • Proficiency in English (B2+ or Advanced)
  • Comfortable using computers and software applications
  • A strong service orientation and excellent communication skills

Why Work with Center Source?

As a valued member of our team, you can expect:

  • A competitive salary: $35,000 - $50,000 per year, based on experience and qualifications
  • Indefinite contract for long-term stability
  • 40-hour work weeks with 2 days off, rotating shifts to accommodate your needs
  • Diverse chat, email, and voice campaigns to keep your job engaging
  • Comprehensive training and development opportunities to advance your career
  • A supportive work environment that fosters growth and teamwork
  • Career growth opportunities within the company

Additional Benefits:

  • Free access to the vending machine (snacks) to fuel your productivity
  • Partnerships with Royal Film, Smart Fit, and The Bronx Gym for employee wellness and recreation


  • Barranquilla, Atlántico, Colombia Center Source A tiempo completo

    Key Responsibilities:Provide exceptional customer service via calls, chats, and emails.Resolve customer inquiries and complaints in a timely and professional manner.Job Overview:As a Crypto Support Specialist at Center Source, you will be the voice of our customers, delivering a positive experience through each interaction. Your focus will be on building...


  • Barranquilla, Atlántico, Colombia Auxis A tiempo completo

    Job SummaryThe Technical Support Specialist serves as the initial point of contact for users contacting our IT Service Desk, delivering exceptional customer service. In this role, the specialist will be expected to handle multiple accounts and provide timely resolutions to technical issues.Responsibilities:Manage and organize the Incident and Request Queue...


  • Barranquilla, Atlántico, Colombia Sutherland Global A tiempo completo

    About Sutherland GlobalWe are a group of energetic and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you.Job OverviewSutherland is seeking an attentive and goal-oriented person to join our team as an Administrative Support Specialist. We are...


  • Barranquilla, Atlántico, Colombia Auxis A tiempo completo

    Job Summary:The Senior Technical Support Specialist serves as the initial point of contact for users contacting our IT Service Desk, delivering exceptional customer service. In this senior role, the specialist will handle multiple accounts utilizing their expertise to address incoming calls, chats, and tasks.Main Responsibilities:Promptly address incoming...


  • Barranquilla, Atlántico, Colombia Auxis A tiempo completo

    Job Title: Service Desk Support SpecialistWe are seeking a highly skilled Service Desk Support Specialist to join our team at Auxis.About the Role:The successful candidate will provide exceptional customer service, ensuring timely and effective resolution of IT-related issues for our clients. This role requires strong analytical and problem-solving skills,...

  • IT Support Specialist

    hace 7 días


    Barranquilla, Atlántico, Colombia Auxis A tiempo completo

    About the RoleWe are seeking an IT Support Specialist to join our team at Auxis. In this role, you will serve as the primary point of contact for users contacting our IT Service Desk, providing exceptional customer service and technical support.ResponsibilitiesTicket Management: Manage and organize the Incident and Request Queue for Auxis clients, ensuring...


  • Barranquilla, Atlántico, Colombia Solvo Global S.A.S A tiempo completo

    Job Title: Administrative Support Specialist with Excel Expertise">About the Role: We are seeking an experienced Administrative Support Specialist to join our team at Solvo Global S.A.S. as a Backoffice agent with knowledge in Excel.">Responsibilities:Proficiency in Microsoft Excel, including data analysis and managementAbility to work under tight deadlines...


  • Barranquilla, Atlántico, Colombia TTEC A tiempo completo

    Unlock Your Career PotentialBe part of a dynamic team at TTEC, a global leader in customer experience technology. As an IT Support Associate Technician, you'll play a vital role in delivering exceptional support to our frontline associates.About the Role$45,000 - $55,000 per annum (estimated salary range)Proactively identify and resolve technical issues...


  • Barranquilla, Atlántico, Colombia Supportyourapp A tiempo completo

    Company OverviewSupportYourApp is a leading provider of secure technical, customer support, and CX services for tech companies worldwide. With over 30 countries served and more than 60 languages spoken, we offer a unique opportunity to work with diverse clients and cultures.


  • Barranquilla, Atlántico, Colombia Center Source A tiempo completo

    **Center Source Overview**We are Center Source, the leading BPO firm specializing in crypto payment support. Our mission is to provide exceptional customer service in the cryptocurrency industry.**Job Summary**We are seeking a highly skilled Crypto Expert to join our team as a Customer Service Representative. As a Crypto Expert, you will be responsible for...


  • Barranquilla, Atlántico, Colombia People Working Corp A tiempo completo

    Job SummaryWe are seeking a highly organized and detail-oriented Order Processing Specialist to join our team at People Working Corp. As an Order Processing Specialist, you will be responsible for accurately processing customer orders from start to finish.About the RoleThis is a fantastic opportunity for someone who enjoys working in a fast-paced environment...


  • Barranquilla, Atlántico, Colombia Koninklijke Vopak N.V. A tiempo completo

    About the RoleWe are seeking a skilled Technical Solutions Specialist to join our team at Koninklijke Vopak N.V. in the United States.This is a fantastic opportunity for an experienced IT professional to leverage their technical expertise and contribute to the company's success.Job SummaryThe successful candidate will be responsible for maintaining and...


  • Barranquilla, Atlántico, Colombia Solvo Global S.A.S A tiempo completo

    Job OverviewSolvo Global S.A.S is seeking an experienced Backoffice Agent with expertise in Excel to join our team. As a key member of our administrative support team, you will be responsible for providing high-quality support to our clients while working under tight deadlines.About the RoleWe are looking for a highly organized and detail-oriented individual...


  • Barranquilla, Atlántico, Colombia People Working Corp A tiempo completo

    Job SummaryWe are seeking an experienced Financial Operations Specialist to join our team at People Working Corp.About the RoleThe successful candidate will be responsible for ensuring efficient and compliant payable transactions, including vendor control, travel, and expense processing. This role involves receiving, recording, posting, and verifying...


  • Barranquilla, Atlántico, Colombia SellCord A tiempo completo

    **About SellCord**SellCord is a leading agency in the e-commerce industry, specializing in launching and scaling brands on Walmart. Our innovative tool, Refund Stacker, offers sellers a comprehensive solution for managing reimbursement claims. With automated processes, real-time updates, and a dedicated team of case managers, Refund Stacker simplifies...


  • Barranquilla, Atlántico, Colombia Fortinet A tiempo completo

    Job OverviewWe are seeking a highly skilled Senior Cybersecurity Specialist to join our team at Fortinet. This is a fantastic opportunity for someone looking to take their career to the next level and make a real impact in the field of cybersecurity.About the RoleThe successful candidate will be responsible for providing direct technical support to customers...


  • Barranquilla, Atlántico, Colombia Solvo Global SAS A tiempo completo

    About Solvo Global SASWe are a leading company in the recruitment industry, seeking a highly skilled Talent Acquisition Specialist to join our team.Salary: $45,000 - $60,000 per yearJob Description:As a Recruitment Professional, you will be responsible for leading our recruiting efforts and building strong relationships with...


  • Barranquilla, Atlántico, Colombia Gp Strategies Training Limited A tiempo completo

    Job SummaryGP Strategies Training Limited is seeking a highly skilled Business Development Specialist to join our team in Barranquilla. This role involves working closely with dealerships in Colombia to develop and execute sales strategies, improve sales performance, and promote product loyalty.About the CompanyGP Strategies has delivered innovative...

  • IT Support Specialist

    hace 6 días


    Barranquilla, Atlántico, Colombia Auxis A tiempo completo

    About AuxisAuxis is a dynamic company that prioritizes employee growth and development to help you advance your career. Our culture empowers you to be your best in the interest of a common team goal.


  • Barranquilla, Atlántico, Colombia SOLVO S.A.S A tiempo completo

    SOLVO S.A.S is seeking a highly motivated and experienced staffing specialist to join our team, specializing in placements within public schools.Role Overview:The successful candidate will be responsible for guiding candidates through a thorough hiring process, ensuring they meet the staffing needs of our clients by recruiting and hiring qualified substitute...