Support Services Associate
hace 2 meses
Position Overview
Why Choose Teleperformance?
As a global leader with operations in over 91 countries, Teleperformance is recognized by Great Place to Work as one of the top employers worldwide. Our commitment to innovation and excellence sets us apart in the industry.
Are you prepared to join a premier team?
Key Responsibilities
What will you accomplish as a Customer Engagement Representative?
- Address all customer inquiries effectively.
- Deliver outstanding customer service by demonstrating strong listening skills.
- Handle sensitive customer information with the utmost confidentiality.
- Strive to resolve customer issues during the first interaction through a proactive and understanding approach.
Required Qualifications
Who are you?
- Proficient in English (80%) and Spanish.
- An empathetic, responsible, and proactive individual.
- Capable of multitasking and adept at problem-solving.
- At least one year of experience in sales within the digital marketing sector.
What We Offer:
- Competitive salary.
- 42-hour work week.
- Two days off per week.
- Performance-based bonuses.
- Opportunities for career advancement.
- Comprehensive paid training.
- Long-term employment contracts.
- Access to career development programs.
- Employee support fund.
- Community service initiatives.
Join us and connect with diverse cultures as part of the world's largest interactions team.
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