Delivery Executive
hace 4 semanas
At SAP SE, we are seeking a highly skilled and experienced Delivery Executive to join our team. As a key member of our organization, you will be responsible for providing effective project/program oversight for one or more strategic accounts.
Key Responsibilities:- Analyze and execute on strategic projects, building consensus among stakeholders, ensuring alignment of project tactics with corporate strategy, and communicating project goals at a strategic level.
- Manage overall services relationship between customer, partner, and SAP during transformations.
- Ensure that projects/programs are delivered on-time, within budget, and with the highest levels of customer satisfaction.
- Build credibility/trust with Strategic & Value Account customers in solution support solution implementation phase.
- Provide mentorship by following a strong career framework that includes skills enhancement and career development planning.
- Assist the SAP sales team in the closing of deals by defining the strategy and providing oversight.
- Identify and develop business opportunities; create long-term value plans with customers to achieve customer business objectives and expanding SAP services on the account.
- Support administrative and cultural excellence by demonstrating behaviors consistent with our values-based culture: Customer Focus, Quality, Product Excellence, Integrity, Commitment, and Passion.
- Must have 10 or more years of demonstrated ability to lead and/or manage large, complex, high-risk programs on time, on budget, and within quality criteria.
- Proven experience with supporting customers and partners in the development and execution of long-term value realization plans.
- Demonstrated ability to scope, structure, and implement complex, but feasible programs, projects, and operations that maximize business benefits for customers.
- Experience with recovery of troubled multi-location projects/programs and their de-escalation.
- Track record of achieving revenue and margin goals while managing multiple client projects of meaningful scope and duration.
- Must have superior project financials business acumen.
- Proven ability to build trusted relationships at the client executive level.
- Exceptional leadership, organizational, and interpersonal skills.
- Demonstrated experience in managing, aligning, and working with various levels within a customer organization.
- Master's degree, preferably in finance, commerce, engineering, information technologies, MBA, or equivalent training and job experience.
- PMP or PgMP certification and/or other industry and project management certifications.
- Global cultural awareness and respect.
- Organizational savviness.
- Ability to translate generalized business goals and objectives into concrete program strategy and tactical plans.
- Proactive attitude in managing stakeholder satisfaction.
- Results-driven.
- Team-oriented.
- Strong negotiation, facilitation, and influencing skills.
- Excellent communications skills – Business English and Spanish.
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