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Senior Delivery Leader

hace 1 mes

Bogotá, Bogotá D.E., Colombia SAP SE A tiempo completo
Job Title: Senior Delivery Leader

As a Senior Delivery Leader at SAP SE, you will be responsible for providing effective project/program oversight for one or more strategic accounts. You will work closely with the customer, the Services Account Executive, and other partners to ensure the overall success of the implementation of SAP solutions.

Key Responsibilities:

  • Analyze and execute on strategic projects, building consensus among stakeholders, ensuring alignment of project tactics with corporate strategy, and communicating project goals at a strategic level.
  • Manage overall services relationship between customer, partner, and SAP during transformations.
  • Ensure that projects/programs are delivered on-time, within budget, and with the highest levels of customer satisfaction.
  • Build credibility/trust with Strategic & Value Account customers in solution support solution implementation phase.
  • Provide mentorship by following a strong career framework that includes skills enhancement and career development planning.
  • Assist the SAP sales team in the closing of deals by defining the strategy and providing oversight.
  • Identify and develop business opportunities; create long-term value plans with customers to achieve customer business objectives and expanding SAP services on the account.
  • Support administrative and cultural excellence by demonstrating behaviors consistent with our values-based culture: Customer Focus, Quality, Product Excellence, Integrity, Commitment, and Passion.

Requirements:

  • 10 or more years of demonstrated ability to lead and/or manage large, complex, high-risk programs on time, on budget, and within quality criteria.
  • Proven experience with supporting customers and partners in the development and execution of long-term value realization plans.
  • Demonstrated ability to scope, structure, and implement complex, but feasible programs, projects, and operations that maximize business benefits for customers.
  • Experience with recovery of troubled multi-location projects/programs and their de-escalation.
  • Track record of achieving revenue and margin goals while managing multiple client projects of meaningful scope and duration.
  • Superior project financials business acumen.
  • Proven ability to build trusted relationships at the client executive level.
  • Exceptional leadership, organizational, and interpersonal skills.
  • Demonstrated experience in managing, aligning, and working with various levels within a customer organization.

Education & Qualifications/Skills & Competences:

  • Master's degree, preferably in finance, commerce, engineering, information technologies, MBA, or equivalent training and job experience.
  • PMP or PgMP certification and/or other industry and project management certifications.
  • Global cultural awareness and respect.
  • Organizational savvyness.
  • Ability to translate generalized business goals and objectives into concrete program strategy and tactical plans.
  • Proactive attitude in managing stakeholder satisfaction.
  • Results-driven.
  • Team-oriented.
  • Strong negotiation, facilitation, and influencing skills.
  • Excellent communications skills – Business English and Spanish.