Experienced Team Lead

hace 3 semanas


Medellín, Antioquia, Colombia Neostella A tiempo completo

At Neostella, we are seeking a highly skilled Team Lead - Staffing Services to oversee our client teams and ensure they meet or exceed performance expectations.

About the Role

This is an exciting opportunity for a seasoned professional to join our dynamic team as a Team Lead - Staffing Services. As a key member of our team, you will be responsible for overseeing multiple client teams and their staff. Your primary goal will be to ensure that our clients receive exceptional service and that their staffing needs are met efficiently.

Your expertise in managing client relationships, coordinating staff activities, and resolving issues promptly will be invaluable in this role. You will work closely with our Staffing Services Manager to identify areas for improvement and implement solutions to enhance our services.

Responsibilities
  • Oversee multiple client teams and their staff to ensure they meet or exceed performance expectations.
  • Manage client relationships to ensure exceptional service delivery.
  • Coordinate staff activities, including attendance monitoring, performance tracking, and communication with clients.
  • Resolve issues promptly and effectively, escalating complex matters to the Staffing Services Manager when necessary.
  • Work collaboratively with the Staffing Services Manager to identify areas for improvement and implement solutions.
Requirements

To be successful in this role, you will need:

  • Proven experience as a Team Lead or similar role, preferably in a client-facing environment.
  • Strong English language skills (written and spoken).
  • Excellent interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Able to manage multiple priorities, work under pressure, and meet deadlines.
  • Proficient in using Filevine and other relevant software tools.
What We Offer

We offer a competitive salary package, including:

  • An estimated annual salary of $85,000-$100,000 based on your experience.
  • An undefined contract with opportunities for career growth and development.
  • Pre-paid health insurance coverage for you and one additional family member.
  • Flextime and flexibility to work from home or in the office.
  • A yearly ophthalmological health bonus.
  • The opportunity to improve your English skills by working alongside international teams and projects.

Please note that all resumes and application answers must be in English.



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