Customer Support Team Lead

hace 3 días


Medellín, Antioquia, Colombia Sd Solutions A tiempo completo

Are you a seasoned customer support professional looking to take your career to the next level? We are seeking an experienced Customer Support Team Lead to join our dynamic team at SD Solutions, a leading provider of fintech solutions.

About the Role

As a Customer Support Team Lead, you will be responsible for providing guidance and oversight to our customer support team, ensuring that our customers receive exceptional service and support. You will work closely with our product and engineering teams to identify and resolve complex issues, and develop processes and procedures to improve our customer experience.

Responsibilities



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