Customer Support Team Lead
hace 1 mes
Are you a seasoned customer support professional looking to take your career to the next level? We are seeking an experienced Customer Support Team Lead to join our dynamic team at SD Solutions, a leading provider of fintech solutions.
About the Role
As a Customer Support Team Lead, you will be responsible for providing guidance and oversight to our customer support team, ensuring that our customers receive exceptional service and support. You will work closely with our product and engineering teams to identify and resolve complex issues, and develop processes and procedures to improve our customer experience.
Responsibilities
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Customer Support Team Lead
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Medellín, Antioquia, Colombia SD Solutions A tiempo completoOverviewSD Solutions is a global staffing company seeking a talented Customer Support Team Lead to join our fintech unicorn rocketship.We are looking for an experienced professional who can supervise an assigned Customer Support Engineer team, respond to complex escalated technical customer issues, and collaborate with leadership on department initiatives.
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Customer Support Team Lead
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Medellín, Antioquia, Colombia Sd Solutions A tiempo completoBe part of a fintech unicorn rocketship with Sd Solutions as we seek a talented Customer Support Team Lead. Responsibilities include providing supervision, coaching and professional development to assigned team members. Collaborate with teams across Customer Success, Product, and Engineering on customer trends and product feedback.Key Performance Indicators:...
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