Technical Commerce Cloud Solutions Expert

hace 5 días

Bogotá, Bogotá D.E., Colombia SAP A tiempo completo

About SAP Customer Experience

SAP Customer Experience is a leading provider of digital innovation solutions, helping businesses unlock customer value and sustainable growth. Our team is focused on building trusted relationships between brands and their customers, leveraging our expertise in SAP Commerce Cloud, SAP Sales & Service, SAP Customer Data Management, and SAP Emarsys.

Job Summary

We are seeking a highly skilled Technical Commerce Cloud Solutions Expert to join our team. As a key member of our customer experience team, you will be responsible for supporting the customer's adoption process, providing in-depth technical knowledge of SAP Commerce Cloud, and working with partners and customers to define and assess non-functional requirements.

Key Responsibilities

  • Support the customer's adoption process during all their Value Journey.
  • Provide in-depth technical knowledge of SAP Commerce Cloud platform and other CX products.
  • Work with partners and customers to define and assess non-functional requirements such as maintainability and optimization.
  • Design the right architecture to provide the best solution to meet customer expectations.
  • Fully understand the capabilities and limitations of the technical environments.
  • Support successful project implementation phase to follow best practices.
  • Initiate and execute technical reviews.

Requirements

  • Java Expertise: Minimum of 3 years of experience in Java programming.
  • SAP Commerce Cloud Expertise: Deep understanding of SAP Commerce Cloud (previously Hybris) platform, including its modules, functionalities, and development environment.
  • Front-End Technologies: Knowledge of at least one modern JavaScript framework like Angular, React, or Vue.js is highly desirable.
  • Scripting Proficiency: Ability to script in Bash, Python, Perl, or Groovy adds valuable versatility.
  • Infrastructure Software: Familiarity with container and orchestration technologies such as Docker, Kubernetes, or similar platforms.
  • Automation and Build Tools: Experience with continuous integration and deployment tools like Jenkins, Maven, or Gradle.
  • Security Practices: Understanding of secure coding practices, cybersecurity frameworks, and compliance requirements relevant to e-commerce.
  • Web and Framework Proficiency: Solid experience with web frameworks, with a preference for Spring. Proficient in ORM frameworks such as Hibernate or JPA. Familiarity with SCM tools such as Git and GitHub.
  • Database Management Skills: Experience with relational databases such as Oracle, MySQL, or SQL Server, and an understanding of database design and management.
  • System Integration Experience: Proven ability to integrate systems using JMS, web services, or ETL tools.
  • Performance Optimization: Experience in application performance tuning and a good understanding of design patterns.
  • Quality Assurance: Commitment to high-quality output in coding and testing, with experience in testing frameworks like JUnit or Spock.
  • Linux Knowledge: Familiarity with Linux operating systems.

Additional Qualifications

  • Problem-Solving Abilities: Strong analytical and problem-solving skills.
  • Adaptability: Ability to thrive in a dynamic, fast-paced environment.
  • Communication and Teamwork: Excellent interpersonal, verbal, and written communication skills. Proficiency in English is essential.
  • Customer Engagement Skills: Aspiration to develop skills for customer interaction and support.
  • Project Management Skills: Ability to manage timelines, prioritize tasks, and lead sub-projects as necessary within a broader team structure.
  • Innovative Thinker: We seek candidates who challenge the status quo and remain curious, continuously bringing fresh perspectives to our projects.
  • Passion for Impactful Work: You should have a genuine enthusiasm for engaging in meaningful work and a commitment to lifelong learning.

Preferred Qualifications

  • Certifications: Certifications in SAP Commerce Cloud, Java, or relevant fields would be a plus.
  • Other CX platforms: Experience in SAP Sales & Service Cloud, SAP Customer Data Management, SAP Emarsys, or SAP CPI.
  • Composable Storefront: Knowledge or participation in Spartacus projects, or other similar tools as Contentful.
  • Cloud Technologies: Knowledge of cloud service providers like Azure is beneficial.
  • Agile Experience: Familiarity with Agile methodologies and tools such as Scrum.

About SAP

SAP is a leading provider of enterprise software solutions, helping businesses run better and achieve their goals. Our team is focused on building breakthroughs together, leveraging our expertise in digital innovation, customer experience, and business application software. We are committed to creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.

Why Join SAP?

We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Our team is passionate about making a difference in the world, and we are committed to creating a workplace that is inclusive, diverse, and equitable.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

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