Technical Support Specialist

hace 3 días


Barranquilla, Atlántico, Colombia CRG A tiempo completo

CRG is a rapidly expanding, venture-backed startup seeking an enthusiastic and professional Technical Support Specialist to join our team. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment.

Key Responsibilities
  • Resolve technical customer problems and product issues
  • Provide network solutions for all system types, including firewalls and cloud infrastructure

The successful candidate will be responsible for solving complex technical problems, providing excellent customer service, and working collaboratively with internal teams.

Requirements
  • Fluent English language skills (high proficiency level required)
  • 2+ years of experience in supporting technical solutions for international customers
  • Deep understanding of network protocols
  • Excellent communication and teamwork skills

Candidates with experience in cloud environments and strong customer orientation are highly desirable.


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