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Technical Support Engineer
hace 1 semana
The role of the Technical Support Engineer is to respond to troubleshoot tickets, act as the customer's point of contact for reported problems, and troubleshoot problems to resolution. This will involve extensive conversations with customers and other Network Engineers, duplicating the reported problem in the laboratory, and using extensive IP networking and network security knowledge to resolve the problem.
Skills Required- High School Diploma as a Minimum
- Experience in Support Engineering
- CCNA, AASX, AASP or equivalent required; CCNP or other certifications are desired
- Advanced English
Good salaries and bonuses
- Career Progression through Career Aspiration Management Program
Mid-Senior level
Employment typeFull-time
Job functionInformation Technology
IndustriesIT Services and IT Consulting
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