ERP Solutions Manager
hace 4 semanas
Unlock Your Expertise and Drive Global Impact
About the RoleAs a seasoned professional, you will hold a pivotal position in driving excellence within our professional services practices. As an ERP Operations Manager, you will manage a dynamic team, oversee diverse client portfolios, and optimize processes for customer support and enhancements.
Your Key Responsibilities- Manage customer relationships and address escalations as the second point of contact
- Oversee the daily management of direct reports, including PMs, Senior BSAs, and BSAs
- Supervise project execution by external partners to ensure alignment with goals
- Guide teams to deliver projects using our Bring IT project management methodology
- Lead and facilitate the Portfolio Review Weekly Meeting (internal)
- Ensure accountability for project execution and results, including planned hours versus actuals, on-time delivery, and quality
- Review and approve or reject weekly time tracker submissions
We are seeking a highly skilled professional with:
- Proficiency in Spanish and English
- Strong experience and knowledge of best practices surrounding ERP systems
- Proven background as a Project Manager or Delivery Manager
- Experience managing a team of 5+ direct reports, including 1:1s, performance reviews, and other people management responsibilities
Enjoy a comprehensive compensation package that includes:
- A competitive salary ($45,000 - $65,000 USD per year) based on your qualifications and experience
- A hybrid work arrangement with flexible hours
- 20 vacation days in total
- Prepaid medicine
- Fully-customized Emapta laptop and peripherals
- Indefinite term type contract
- Direct exposure to our clients
- Career growth opportunities
- Diverse and supportive work environment
- Prime Office Locations - Bogotá and Medellin
- Free upskilling through Emapta Academy courses
Ingepsy has pioneered personalized outsourcing solutions since 2010, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth.
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