Business Development Account Liaison
hace 7 días
Company Overview
We are Lenovo, a global technology leader committed to innovation and customer satisfaction. Our mission is to empower people around the world with intelligent technologies that make life easier.
About the Role
This is an exciting opportunity for a highly skilled Account Manager to join our team as a Business Development Account Liaison. The successful candidate will be responsible for building strong relationships with Consumer Retail B and Resellers, understanding their needs, and providing tailored solutions to drive business growth.
Key Responsibilities
- Develop and maintain long-lasting relationships with key clients based on trust, respect, and open communication.
- Collaborate with customers to understand their requirements and provide product value through effective communication.
- Work closely with Distributors to fulfill 2ndTier and Retail B requirements, ensuring seamless delivery of products and services.
- Analyze data to gain insights into client behavior and preferences, informing strategic decisions to improve the client experience.
- Prepare detailed reports on account status, highlighting successes and areas for improvement.
- Promote a culture of excellent customer service, ensuring every interaction is positive and exceeds expectations.
- Partner with internal departments to ensure customer needs are met, driving cross-functional collaboration and mutual success.
- Proactively resolve complaints and prevent future issues by identifying process improvements.
- Forecast and track key account metrics, providing data-driven insights to inform business strategy.
What We Offer
As a valued member of our team, you can expect a competitive salary, bonuses, and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off.
Estimated Salary: $80,000 - $110,000 per year, depending on location and experience. This estimate is based on industry standards, taking into account the role's responsibilities, required skills, and the local cost of living.
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