Nuvei Premium Account Technical Support Liaison

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Nuvei A tiempo completo
Nuvei Premium Account Technical Support Liaison Opportunity

The world of payment processing is constantly evolving, and businesses require trusted partners to help them grow.

Nuvei, a leading fintech company, is seeking an exceptional individual to join our team as a Premium Account Technical Support Liaison.

This role will serve as the primary point of contact for our premium partnership accounts, providing technical guidance and support to ensure seamless integration with our payment solutions.

Responsibilities:

  • Act as a technical expert and trusted advisor for premium clients, providing in-depth knowledge of our products and services.
  • Manage and resolve technical issues, incidents, and complaints in a timely and professional manner.
  • Collaborate with internal teams to ensure effective communication and issue resolution.
  • Develop and maintain strong relationships with premium clients, understanding their needs and providing tailored support.

Requirements:

  • Bachelor's degree in Industrial Management or equivalent field.
  • At least 5 years of hands-on technical support experience.
  • Strong technical background, including knowledge of REST API, SDK, and programming skills.
  • Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.
  • Flexibility to work under pressure and adapt to changing priorities.

Benefits:

  • Private medical insurance.
  • Connectivity aid.

Nuvei is an equal-opportunity employer, committed to diversity and inclusion. We welcome applications from candidates who share our values and are passionate about delivering exceptional customer service.


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