Customer Experience Manager
hace 5 días
The Quality Lead plays a pivotal role in ensuring the productivity and effectiveness of QA team members. This involves conducting regular auditing sessions, identifying areas for improvement, and providing actionable feedback to drive results.
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Customer Experience Director
hace 2 días
Barranquilla, Atlántico, Colombia GlowTouch Technologies A tiempo completoGlowTouch Technologies is looking for a results-driven Contact Center Operations Manager to join our team. As an Operations Manager, you will be responsible for planning and organizing day-to-day activities of management related to production and operations.Main ResponsibilitiesPlanning and organization of management-related activities.Clear expectations and...
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Customer Experience Expert
hace 2 días
Barranquilla, Atlántico, Colombia OfficePartners360 A tiempo completoBarranquilla, Colombia | We are seeking a skilled Customer Service Representative to join our growing team.This role involves providing exceptional customer support experience through various communication channels (email, phone, chat). You will be responsible for developing an expert understanding of our platform and efficiently applying that knowledge to...
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Experience Manager
hace 6 días
Barranquilla, Atlántico, Colombia UnifyCX A tiempo completoAt UnifyCX, we believe that our team members are our greatest strength. We're seeking experienced professionals who can drive innovation and excellence in customer experience. As an employee, you'll have the opportunity to make a meaningful impact and contribute to shaping the future of customer experience.About Our TeamOur team consists of passionate...
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Customer Experience Associate
hace 4 días
Barranquilla, Atlántico, Colombia Gigster A tiempo completoAbout GigsterGigster is a pioneering platform that empowers talented individuals to work on cutting-edge projects in software development and cloud services.We collaborate with clients from various sectors, helping them create innovative solutions and transition to the cloud. Our team of experts excels in delivering outstanding results and promoting a...
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Customer Experience Evaluator
hace 6 días
Barranquilla, Atlántico, Colombia Lightbird A tiempo completoRole OverviewThis Quality Assurance Monitor role is part of our growing team in Barranquilla, Colombia. As a key contributor, you will play a vital role in ensuring the delivery of high-quality customer service by evaluating and improving the performance and efficiency of call center representatives.Main ResponsibilitiesEnhancing Customer Experience: Analyze...
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Global Customer Experience Expert
hace 1 día
Barranquilla, Atlántico, Colombia Movate Technologies Services Limited A tiempo completoCustomer Support Position:Movate Technologies Services Limited is hiring a Global Customer Experience Expert to deliver exceptional support to our valued customers. As a key member of our team, you will be responsible for creating a positive and engaging experience through responsive communication and proactive issue resolution.Main Responsibilities:Interact...
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Customer Experience Resolution Expert
hace 3 días
Barranquilla, Atlántico, Colombia AgileEngine A tiempo completoAbout the JobWe're looking for a Customer Experience Resolution Expert to join our team at AgileEngine.Resolve critical technical issues impacting customer experience.Work closely with the team to identify and escalate recurring issues.The successful candidate will have strong problem-solving skills, attention to detail, and excellent communication skills.We...
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Customer Experience Management Leader
hace 4 horas
Barranquilla, Atlántico, Colombia UnifyCX A tiempo completoAbout the RoleThis is an exciting opportunity for a seasoned Customer Experience Management Leader to join our global business process operations team at UnifyCX. As a key member of our leadership team, you will be responsible for driving operational excellence in all aspects of our business.Your primary focus will be on developing and implementing...
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Customer Experience Director
hace 20 horas
Barranquilla, Atlántico, Colombia GlowTouch Technologies A tiempo completoAs a Customer Experience Director, you will be responsible for overseeing the strategic operations of multiple accounts. This role will require strong leadership and analytical skills to drive overall performance and results.About the RoleLead teams consisting of contact center agents, team leaders, and operations managers.Develop and implement strategies to...
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Learning Experience Manager
hace 3 semanas
Barranquilla, Atlántico, Colombia Humanly (humanly) A tiempo completoPosted 3 days ago About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce,...
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Customer Care Specialist
hace 7 días
Barranquilla, Atlántico, Colombia Movate A tiempo completoDirect message the job poster from Movate Talent Acquisition Assistant Manager @Movate | Proactive Coordination, IT Recruiter | Full Life Cycle Recruiting As a Customer Care Specialist, you will provide a world-class experience to our customers through answering incoming customer questions from multiple channels including phone, chat, and email. You are...
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Office Manager
hace 2 días
Barranquilla, Atlántico, Colombia Naples Generator A tiempo completoCustomer relationship management??????? worker/ office manager.(all remote using mainly one software CRM and Gmail)Naples Generator is a leading company in Southwest Florida in Generator installation, repair and maintenance.We are looking for a remote office manager to join our team.This person must be proactive, detail-oriented and committed.Must have...
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Global Customer Experience Specialist
hace 2 días
Barranquilla, Atlántico, Colombia Movate A tiempo completoMovate is committed to delivering top-tier customer experiences through our dedicated team of Customer Care Specialists. As a key member of our team, you'll play a vital role in addressing customer inquiries, providing solutions, and fostering long-term relationships. Your success will be measured by your ability to deliver exceptional service, ensure...
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Customer Care Professional
hace 4 días
Barranquilla, Atlántico, Colombia Gigster A tiempo completoDo you want to work on cutting-edge projects with the world's best IT engineers?Do you wish you could control which projects to work on and choose your own pay rate?Are you interested in the future of work and how the cloud will form teams?If so - the Gigster Talent Network is for you.Our clients rely on our Network for two main areas, Software Development...
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Learning Experience Manager
hace 4 semanas
Barranquilla, Atlántico, Colombia TaskUs A tiempo completoAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
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Learning Experience Manager
hace 2 semanas
Barranquilla, Atlántico, Colombia TaskUs A tiempo completoAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
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Customer Experience Representative
hace 2 días
Barranquilla, Atlántico, Colombia Allied Global A tiempo completoAbout the PositionAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and possess strong interpersonal skills? If so, we invite you to apply for the Sales Representative position at Allied Global.Job SummaryThis role involves working closely with clients to understand their needs and preferences,...
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Customer Care Professional
hace 7 días
Barranquilla, Atlántico, Colombia Gigster A tiempo completoDo you want to work on cutting-edge projects with the world's best IT engineers? Do you wish you could control which projects to work on and choose your own pay rate? Are you interested in the future of work and how the cloud will form teams? If so - the Gigster Talent Network is for you. Our clients rely on our Network for two main areas, Software...
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Lead - Customer Experience
hace 2 semanas
Barranquilla, Atlántico, Colombia Sutherland A tiempo completoJob Description The main job of a Quality Lead is to manage the productivity of QA and aid in their effectiveness.He/she should be conducting transaction auditing sessions and JMS sessions for Q-reps. He/she must keep the QAs motivated and working as a team, making sure each member understands company policies and guidelines.Associate Managers should possess...
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Lead - Customer Experience
hace 3 semanas
Barranquilla, Atlántico, Colombia Sutherland A tiempo completoJob Description The main job of a Quality Lead is to manage the productivity of QA and aid in their effectiveness. He/she should be conducting transaction auditing sessions and JMS sessions for Q-reps. He/she must keep the QAs motivated and working as a team, making sure each member understands company policies and guidelines. Associate Managers should...