Gaming Support Representative

hace 1 mes


Bogotá, Bogotá D.E., Colombia Tbwa ChiatDay Inc A tiempo completo
About the Role

Rush Street Interactive is a market leader in online casino and sports betting, operating under the brands BetRivers.com, PlaySugarHouse.com, and RushBet.co. We're building bridges between online, social, and land-based gaming businesses to create integrated experiences.

Key Responsibilities:
  • Provide exceptional customer support via live chat and email.
  • Comply with internal protocols and procedures.
  • Issue courtesies and retentions while validating customer interactions.
  • Monitor and report suspicious gaming activity.
  • Collaborate with other teams to resolve customer issues.

We're looking for a proactive and empathetic individual with strong problem-solving skills and basic industry knowledge. As a rapidly growing company, you'll have a significant impact on our product and company culture.



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