Director of Client Services

hace 3 semanas


Bogotá, Bogotá D.E., Colombia Aon A tiempo completo

Company Overview:
Aon is a global professional services firm that helps clients make better decisions to protect and enrich the lives of people around the world. Our team is united through trust as an inclusive and diverse group, and we are passionate about helping our colleagues and clients succeed.

Salary: The estimated annual salary for this role is around $120,000, based on industry standards and the location in Bogotá, Colombia.

Job Description:
As a Director of Client Services, you will lead the global, regional, and local Corporate Customer Service strategies for multinational and corporate accounts, generating added value and a high level of customer satisfaction. Your key responsibilities will include:

• Developing and executing value proposals presented and accepted by clients
• Meeting goals in Commercial Risk budgets in sales, Renewals, and New Business
• Managing customer retention indicators and roll-over
• Financial administration of client portfolios and business lines
• Leadership of high-performance teams and teamwork

Required Skills and Qualifications:
• 8 years of experience in the Insurance or Insurance Brokerage Industry, with a focus on customer service and budget results
• Advanced English language skills
• Technical knowledge of insurable benefits programs (Life insurance, prepaid medicine, health insurance, ARL)
• Professional studies in related careers (administration, industrial engineering, economics) and/or Medical Doctor by profession

Benefits:
Aon offers a comprehensive benefits package, including a diverse workforce, agile and inclusive environment, and work/life balance solutions. Our culture of continuous learning inspires and equips you to learn, share, and grow, helping you reach your full potential. As a result, at Aon, you're more relevant, more connected, and more valued.

Benefits include:
• Competitive salary
• Comprehensive benefits package
• Agile and inclusive environment
• Work/life balance solutions
• Opportunities for growth and development

Others:
Aon values an innovative and diverse workplace where all colleagues feel empowered to be authentic. We pride ourselves on being an equal opportunity workplace and encourage a diverse workforce.



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