Cloud Platform Director

hace 3 días

Bogotá, Bogotá D.E., Colombia Bizagi A tiempo completo
Overview: Bizagi is a global software company that provides low-code process automation solutions for large organizations. As our Cloud Platform Director - Cloud Services Architect, you will be responsible for ensuring the performance and reliability of our PaaS offering for customers worldwide. This includes day-to-day operations, system setup and administration, deployment and upgrades, security management and monitoring, capacity planning, availability management and disaster recovery.

Solution Architecture: You will lead the development and deployment of best practices to manage cloud operations, assist in architecture development and cloud-based applications using Azure's Platform as a Service (PaaS) offerings. Your mission is to ensure our customers have a smooth and efficient experience with our PaaS solutions. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development.

Technical Expertise: Deep understanding of Azure PaaS services, including Azure App Service, Azure Functions, Azure Logic Apps, and more. You will provide technical guidance to development teams, ensuring best practices and efficient utilization of Azure resources. Drive towards new Cloud Native ways of working such as Site Reliability Engineering, GitOps, Modern Engineering, and Modern Testing. Design, develop and maintain cloud computing infrastructure and platforms by following established processes and procedures.

Customer Experience: Provide 24x7 operations for all of Bizagi's Cloud Services. Collaborate with customer-facing teams to understand customer needs and pain points. Ensure our PaaS solutions meet customer expectations in terms of performance, reliability, and scalability. Continuously improve the customer experience by monitoring and optimizing PaaS solutions.

Team Management: Lead a team of Azure specialists, architects, and engineers. Foster a culture of innovation, collaboration, and continuous learning. Mentor team members and provide career development opportunities. Prioritizes and facilitates a culture of continuous improvement, collaboration and systems thinking. Sets the tone for successful collaboration with other business units and corporate entities.

Skills and Qualifications: Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred). Proven experience in cloud computing-based services architecture, technical design, and implementations, including Infrastructure-as-a-Service (IAAS), Platform-as-a-Service (PAAS), and Software-as-a-Service (SAAS) delivery models. Extensive experience working in a large IT environment in support of IT service and business processes, with proven track record of driving large-scale changes. Demonstrated leadership capabilities with a minimum of 3 years leading and developing a globally distributed team.

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