Global Services Director

hace 3 horas

Bogotá, Bogotá D.E., Colombia myGwork A tiempo completo
Job Title: Director of GS Network Strategy and Center Operations

At myGwork, we are committed to creating a world where complex diseases are prevented, treated, and cured. As a Director of GS Network Strategy and Center Operations, you will play a pivotal role in shaping and executing the strategy for our Global Services (GS) location strategy while leading impactful projects that drive operational excellence in our Centers.

Key Responsibilities:
  • Evolution of the GS Network Strategy with a strong sourcing strategy (insource/outsource)
  • Lead ongoing run state governance with the GS Operating Board for movement of new work and existing work across our captive locations or BPOs globally
  • Global leadership of our day to day operations of our captive capability centers ensuring a strong and sustainable business continuity management for GS and our BPO partners that serve us
  • Excel in leading a global team of mid-level managers & direct reports

As a leader of a global team, you will ensure robust business continuity management across Global Services and oversee daily operations of our capability Centers, playing a crucial role in enhancing our service delivery. Success in this role hinges on your exceptional relationship-building skills, commitment to accountability, and ability to create a transparent and inclusive culture.

With strong influencing and visionary leadership capabilities, you will inspire and empower your team & key stakeholders to navigate change effectively, foster collaboration, and drive innovative solutions across the organization.

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