Student Success Advisor
hace 1 semana
Location: Remote (EST Time Zones)
Salary Range: up to 1200 USD
Work Schedule: Monday to Friday, 9:00 AM to 05:00 PM (EST)
Company Overview:
Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies.
Position Overview:
We are seeking a dedicated and self-motivated Student Success Advisor / Onboarding Specialist to join our team. This role involves conducting engaging and informative group onboarding sessions and orientations via Zoom for new students. The ideal candidate will be responsible for continuously refining and improving onboarding materials, tracking student engagement, and providing feedback to management.
Key Responsibilities:
- Onboarding Sessions: Conduct group onboarding sessions and orientations via Zoom for new students, ensuring a smooth transition.
- Student Engagement: Track and monitor student participation during onboarding sessions, offering feedback to improve engagement.
- Content Creation: Collaborate with the customer service team to develop onboarding-related content, including videos, handouts, and FAQs. Use Canva to create and refine onboarding materials.
- Follow-Up Support: Provide follow-up support to new students post-session, addressing any concerns or questions they may have.
- Process Improvement: Continuously improve onboarding materials and processes to enhance the overall student experience.
- Additional Tasks: Assist with Facebook group moderation and other tasks during downtime when not conducting onboarding sessions.
Qualifications:
- Language Skills: Proficient in English with the ability to communicate clearly and professionally. Must be comfortable on camera with no heavy accent.
- Experience: Previous experience in a customer service or onboarding role is preferred.
- Technical Skills: Proficiency in Zoom, Canva, and Slack for communication.
- Attributes: Great eye for detail, self-motivated, tech-savvy, and organized.
Nice-to-Haves:
- Experience in creating onboarding materials and conducting virtual training sessions.
- Must be a woman, as specified by the hiring manager.
- Ability to bring new ideas to the team and improve existing processes.
Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and intro video in English format.
-
Student Success Advisor
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Sagan A tiempo completoJob Title: Student Success Advisor / Onboarding SpecialistLocation: Remote (EST Time Zones)Salary Range: up to 1200 USDWork Schedule:Monday to Friday, 9:00 AM to 05:00 PM (EST)Job Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap...
-
Student Success Advisor
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Sagan A tiempo completoJob Title: Student Success Advisor / Onboarding SpecialistLocation: Remote (EST Time Zones)Salary Range: up to 1200 USDWork Schedule:Monday to Friday, 9:00 AM to 05:00 PM (EST)Job Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap...
-
Customer Success Manager Advisor
hace 4 semanas
Bogotá, Bogotá D.E., Colombia SAP A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Manager Advisor to join our team at SAP. As a key member of our Business Technology Platform (BTP) Customer Success team, you will play a critical role in driving customer adoption and success on our platform.Key ResponsibilitiesProactively engage with customers to increase their consumption of...
-
Solution Advisor Associate
hace 4 semanas
Bogotá, Bogotá D.E., Colombia SAP SE A tiempo completoSolution Advisor Associate - SAP Academy for Customer SuccessAt SAP, we empower individuals to excel in their careers. Our company culture is built on collaboration, innovation, and a shared passion to drive business success. We focus on creating a workplace that values diversity, flexibility, and a purpose-driven approach to work. Our team environment is...
-
Solution Advisor Associate
hace 2 días
Bogotá, Bogotá D.E., Colombia SAP A tiempo completoEmpowering Customer SuccessSAP is committed to helping our customers achieve their business goals through innovative solutions and expert guidance. As a Solution Advisor Associate in the Academy for Customer Success, you will play a critical role in delivering exceptional customer experiences and driving business outcomes.Key Responsibilities:Participate in...
-
Solution Advisor Associate
hace 4 semanas
Bogotá, Bogotá D.E., Colombia SAP SE A tiempo completoSolution Advisor Associate - SAP Academy for Customer SuccessAt SAP, we empower individuals to excel in their careers. Our company culture is built on collaboration, innovation, and a shared passion to drive business success. We focus on creating a workplace that values diversity, flexibility, and a purpose-driven approach to work. Our team environment is...
-
Student Practitioner
hace 1 mes
Bogotá, Bogotá D.E., Colombia Pfizer A tiempo completoUnlock Breakthroughs in Patient CarePfizer is a global leader in the pharmaceutical industry, and we're committed to discovering and developing innovative treatments that change patients' lives. As a student practitioner, you'll play a critical role in our mission by contributing to the success of our clinical trials and research projects.What You'll...
-
Solution Advisor Associate
hace 1 mes
Bogotá, Bogotá D.E., Colombia SAP A tiempo completoAbout the RoleWe are seeking a highly motivated and skilled Solution Advisor to join our SAP Academy for Customer Success. As a Solution Advisor, you will play a critical role in helping our customers succeed by providing expert guidance and support.Key ResponsibilitiesParticipate in experiential learning opportunities to acquire business, industry, and SAP...
-
Customer Success Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Teamtailor A tiempo completoCustomer Success ManagerAt Teamtailor, we're revolutionizing the way companies work with employer branding and recruiting online. We're looking for a talented Customer Success Manager to join our team and help us achieve our mission.About the RoleWe're seeking a seasoned professional with experience in SaaS, HR, or Recruiting to lead our customer success...
-
Customer Success Manager
hace 6 días
Bogotá, Bogotá D.E., Colombia Teamtailor A tiempo completoAt Teamtailor, we're expanding our Customer Success department and seeking a skilled Customer Success Manager to join our team. As a key member of our team, you will be responsible for implementing and onboarding new customers, helping them utilize our platform to its full potential, and working proactively with renewals. Your key responsibilities will...
-
Solution Advisor Associate
hace 2 semanas
Bogotá, Bogotá D.E., Colombia SAP A tiempo completoAbout the RoleWe are seeking a highly motivated and skilled Solution Advisor Associate to join our SAP Academy for Customer Success. As a key member of our team, you will be responsible for helping our customers solve business challenges and meet their objectives using SAP solutions.Key ResponsibilitiesParticipate in experiential learning opportunities with...
-
SAP Concur Solution Advisor Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia SAP A tiempo completoUnlock Your Potential as a Solution Advisor Specialist for ConcurAt SAP, we're committed to helping the world run better. As a Solution Advisor Specialist for Concur, you'll play a critical role in enabling our customers to achieve their goals. With a strong focus on collaboration and a passion for innovation, our team is dedicated to delivering exceptional...
-
English Language Educator
hace 4 días
Bogotá, Bogotá D.E., Colombia Inspired Education Group A tiempo completoAt Inspired Education Group, we are committed to providing a world-class learning experience for our students. As an English Language Educator, you will play a vital role in shaping the minds of our young learners.Key Responsibilities:Develop and implement engaging lesson plans that cater to the diverse needs of our students.Monitor and assess student...
-
Trilingual Collections Advisor
hace 2 meses
Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completoRequisition ID: 204865Thank you for your interest in ScotiaGBS, a leading service provider in the financial sector.We are dedicated to fostering a results-oriented environment that values inclusivity and high performance.Role OverviewThe Trilingual Collections Advisor plays a crucial role in enhancing recovery rates on assigned credit products while...
-
Customer Service Representative
hace 1 semana
Bogotá, Bogotá D.E., Colombia Kaplan International Languages A tiempo completoB2C Customer Service ExecutiveThe B2C Customer Service Executive plays a vital role in ensuring the success of our international student enrollment process. This position requires a highly organized and detail-oriented individual who can effectively communicate with students, field staff, and internal teams to provide exceptional customer service.Key...
-
Technical Project Management Advisor
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Fiserv, Inc. A tiempo completoJob Title: Technical Project Management Advisor IAbout Fiserv, Inc.Fiserv, Inc. is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely.We're innovators, and we're looking for talented individuals to join our team and help us...
-
Customer Success Manager for Global Growth
hace 7 horas
Bogotá, Bogotá D.E., Colombia Teamtailor A tiempo completoAt Teamtailor, an Employer Branding and an ATS SaaS platform used by over 9,000 companies and 200,000 users in 90 countries, your mission will be to drive customer satisfaction and growth. Our dynamic, young, and international tech company offers an ideal workplace for those who want to have a real impact on our growth and are craving responsibilities. This...
-
Customer Success Professional
hace 1 semana
Bogotá, Bogotá D.E., Colombia Bizagi A tiempo completoAbout BizagiBizagi is a global software company that's part of the rapidly expanding cloud automation market. We're passionate about our global team, diversity, culture, and customers.Our mission is to be the best process automation company, enabling large organizations to change faster. We've developed an easy-to-use cloud platform for low-code process...
-
Customer Success Executive
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Bizagi A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Executive to join our team at Bizagi. As a key member of our organization, you will be responsible for expanding and accelerating value from our clients' investment in our platform.Your primary goal will be to work closely with our clients to identify, mature, and close ARR opportunities. You...
-
Customer Service Representative
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Kaplan International Languages A tiempo completoJob Title: B2C Customer Service ExecutiveThe B2C Customer Service Executive plays a vital role in ensuring the success of our international student enrollment process. This position is responsible for processing student applications, maintaining accurate records, and providing exceptional customer service to students and field staff.Key...