Student Success Advisor

hace 3 días


Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo
Job Title: Student Success Advisor / Onboarding Specialist

Location: Remote (EST Time Zones)

Salary Range: up to 1200 USD


Work Schedule:

Monday to Friday, 9:00 AM to 05:00 PM (EST)


Job Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies.

Discover a world of career possibilities with Sagan.

Key Responsibilities:
  • Conduct engaging and informative group onboarding sessions and orientations via Zoom for new students, ensuring a smooth transition.
  • Track and monitor student participation during onboarding sessions, offering feedback to improve engagement.
  • Collaborate with the customer service team to develop onboarding-related content, including videos, handouts, and FAQs. Use Canva to create and refine onboarding materials.
  • Provide follow-up support to new students post-session, addressing any concerns or questions they may have.
  • Continuously improve onboarding materials and processes to enhance the overall student experience.
  • Assist with Facebook group moderation and other tasks during downtime when not conducting onboarding sessions.
Qualifications:
  • Language Skills: Proficient in English with the ability to communicate clearly and professionally. Must be comfortable on camera with no heavy accent.
  • Experience: Previous experience in a customer service or onboarding role is preferred.
  • Technical Skills: Proficiency in Zoom, Canva, and Slack for communication.
  • Attributes: Great eye for detail, self-motivated, tech-savvy, and organized.
Nice-to-Haves:
  • Experience in creating onboarding materials and conducting virtual training sessions.
  • Ability to bring new ideas to the team and improve existing processes.

Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and intro video in English format.


  • Student Success Advisor

    hace 2 semanas


    Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    {"h1": "Student Success Advisor", "p": "At Sagan, we're on a mission to bridge the gap between global talent and US-based businesses. As a Student Success Advisor, you'll play a crucial role in ensuring a smooth transition for new students joining our community. Your primary responsibility will be to conduct engaging and informative group onboarding sessions...

  • Student Success Advisor

    hace 1 semana


    Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    {"h1": "Student Success Advisor / Onboarding Specialist - LATAM", "p": "At Sagan, we bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions with leading American companies. As a Student Success Advisor / Onboarding Specialist, you will play a crucial role in ensuring a smooth transition for new students,...


  • Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    Job Title: Student Success Advisor / Onboarding SpecialistLocation: Remote (EST Time Zones)Salary Range: up to 1200 USDWork Schedule: Monday to Friday, 9:00 AM to 05:00 PM (EST)Job Type: Independent ContractorCompany Overview:Sagan is a membership community that bridges the gap between global talent and US-based businesses. We connect candidates from vibrant...

  • Student Success Advisor

    hace 1 semana


    Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    Job Title: Student Success Advisor / Onboarding SpecialistLocation: Remote (EST Time Zones)Salary Range: up to 1200 USDWork Schedule: Monday to Friday, 9:00 AM to 05:00 PM (EST)Job Type: Independent ContractorCompany Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of...


  • Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    Job Title: Student Success Advisor / Onboarding SpecialistLocation: Remote (EST Time Zones)Salary Range: up to 1200 USDWork Schedule:Monday to Friday, 9:00 AM to 05:00 PM (EST)Job Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap...


  • Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    About the RoleSagan is seeking a highly skilled and motivated Student Success Advisor / Onboarding Specialist to join our team. As a key member of our organization, you will be responsible for delivering exceptional onboarding experiences to our students, ensuring a seamless transition into our community.Key ResponsibilitiesOnboarding Sessions: Conduct...


  • Bogotá, Bogotá D.E., Colombia SAP A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Customer Success Manager Advisor to join our team at SAP. As a key member of our Business Technology Platform (BTP) Customer Success team, you will play a critical role in driving customer adoption and success with our platform.Key ResponsibilitiesProactively engage with customers to increase...


  • Bogotá, Bogotá D.E., Colombia SAP A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Success Manager Advisor to join our team at SAP. As a key member of our Business Technology Platform (BTP) Customer Success team, you will play a critical role in driving customer adoption and success on our platform.Key ResponsibilitiesProactively engage with customers to increase their consumption of...


  • Bogotá, Bogotá D.E., Colombia SAP A tiempo completo

    About SAPSAP is a global leader in enterprise software and related services. Our mission is to help organizations run better and improve people's lives.Job SummaryWe are seeking a highly skilled Customer Success Manager Advisor to join our Business Technology Platform (BTP) team. As a key member of our team, you will be responsible for driving customer...


  • Bogotá, Bogotá D.E., Colombia SAP A tiempo completo

    About the RoleThe Business Technology Platform (BTP) Customer Success Manager (CSM) will proactively engage with an assigned portfolio of customers to drive them to leverage BTP as the go-to platform for integration, extension, innovation, and analysis scenarios within the Intelligent Enterprise.Key ResponsibilitiesProactively engaging with customers to...


  • Bogotá, Bogotá D.E., Colombia SAP SE A tiempo completo

    Unlock Your Potential as a Customer Success Manager AdvisorSAP is a company that enables you to bring out your best. Our culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our...


  • Bogotá, Bogotá D.E., Colombia Anthology Inc A tiempo completo

    Customer Success SpecialistAt Anthology Inc, we're committed to empowering educators and institutions with innovative solutions that drive student success and institutional growth. As a Customer Success Specialist, you'll play a critical role in ensuring our customers realize value throughout their Anthology journey.Key Responsibilities:Support the...

  • Customer Success Manager

    hace 3 semanas


    Bogotá, Bogotá D.E., Colombia Anthology Inc A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our team at Anthology Inc. As a key member of our Customer Success Management team, you will play a critical role in ensuring our customers realize value throughout their Anthology journey.Key ResponsibilitiesSupport the maintenance of annual recurring revenue of...

  • Customer Success Manager

    hace 2 semanas


    Bogotá, Bogotá D.E., Colombia Anthology Inc A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Success Specialist to join our team at Anthology Inc. As a key member of our Customer Success Management team, you will play a critical role in ensuring our customers realize value throughout their Anthology journey.Key ResponsibilitiesSupport the maintenance of annual recurring revenue of 90%+ for...


  • Bogotá, Bogotá D.E., Colombia SAP A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Customer Success Manager Senior Advisor. In this role, you will be responsible for partnering with customers to drive sustainable growth and adoption of our Business Technology Platform (BTP) services.Key ResponsibilitiesPartner with customers to develop and...


  • Bogotá, Bogotá D.E., Colombia SAP SE A tiempo completo

    Solution Advisor Associate - SAP Academy for Customer SuccessAt SAP, we empower individuals to excel in their careers. Our company culture is built on collaboration, innovation, and a shared passion to drive business success. We focus on creating a workplace that values diversity, flexibility, and a purpose-driven approach to work. Our team environment is...


  • Bogotá, Bogotá D.E., Colombia SAP A tiempo completo

    About SAPSAP is a leading provider of enterprise software solutions, helping organizations around the world to run better and improve their performance.Our MissionWe empower our customers to achieve their business goals through innovative technology solutions, enabling them to make informed decisions and drive growth.The RoleWe are seeking a highly skilled...


  • Bogotá, Bogotá D.E., Colombia SAP SE A tiempo completo

    Job DescriptionAbout the RoleWe are seeking a highly skilled and experienced Senior Business Technology Platform Advisor to join our Customer Success team at SAP SE. As a key member of our team, you will be responsible for driving customer success and ensuring that our customers achieve their business goals through the effective use of our Business...


  • Bogotá, Bogotá D.E., Colombia SAP A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Business Technology Platform (BTP) Customer Success Manager. As a key member of our customer success team, you will be responsible for proactively engaging with customers to drive their adoption and consumption of SAP BTP services.Key ResponsibilitiesProactively...


  • Bogotá, Bogotá D.E., Colombia SAP A tiempo completo

    About the RoleWe are seeking a highly motivated and skilled Solution Advisor to join our SAP Academy for Customer Success. As a Solution Advisor, you will play a critical role in helping our customers succeed by providing expert guidance and support.Key ResponsibilitiesParticipate in experiential learning opportunities to acquire business, industry, and SAP...