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Experienced Customer Service Professional

hace 1 semana


Bogotá, Bogotá D.E., Colombia Johnson & Johnson A tiempo completo
About Us

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured. We are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow.

Job Summary

The Customer Service Representative Operations Specialist will play a key role in supporting our customers and driving business success. This role requires excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment.

Key Responsibilities
  • Providing direct support to customers and facilitating transactional activities
  • Navigating key relationships and collaborating as needed across functions
  • Solving issues related to Orders, Claims management, Returns management, Recall management
Requirements
  • University / Bachelor's Degree or Technical or Technological Studies
  • Desirable 0 - 2 year related experience
  • Bilingual skills (Spanish, Portuguese, and English)