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Customer Service Liaison
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About Entrepreneur Cooperative
We are a rapidly growing company focused on innovation and customer satisfaction. Our goal is to provide unparalleled support to our customers through a team of highly skilled and dedicated professionals.
Job Summary
This is an exciting opportunity to join our global team as a Contract Customer Service Representative. You will be responsible for delivering exceptional customer experiences through various channels, including phone, email, and text messages. As a key member of our team, you will contribute to our mission of providing outstanding support to our guests and members across the United States.
Key Responsibilities
- Deliver exceptional customer service through phone, email, and text messages.
- Assist guests and members with scheduling reservations efficiently.
- Collaborate with a global team to ensure seamless communication and support.
- Manage multiple inquiries in a fast-paced environment, maintaining high standards of service.
Requirements
- Bachelor's degree in Business Administration or a related field.
- At least 2 years of experience in a customer-facing role.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite.
Why Entrepreneur Cooperative? We offer a dynamic and collaborative work environment, competitive compensation and benefits, and opportunities for growth and professional development. Join us in shaping the future of customer service and take advantage of our remote work options.
