Sales Manager for Travel Sector

hace 2 semanas

Cartagena de Indias, Bolívar, Colombia Four Seasons Hotels and Resorts A tiempo completo

About Four Seasons:

Four Seasons thrives on the strength of our team. We are a diverse group of individuals who strive for excellence, challenge ourselves, and treat each other with respect and kindness. Our global team is dedicated to crafting extraordinary experiences for our guests, residents, and partners through a commitment to luxury and heartfelt service. We understand that the key to delivering exceptional guest experiences lies in fostering a world-class employee experience and nurturing a positive company culture.

At Four Seasons, we value recognizing familiar faces, welcoming newcomers, and treating everyone we encounter with the utmost respect. Whether you collaborate with us, stay with us, or explore with us, our mission is to create lasting impressions. This stems from our belief that life is enriched when we genuinely connect with the people and the world around us.

About the Role:

Key Responsibilities:

Business Development and Client Engagement:

· Identify and pursue group clients that will generate business for the hotel while aligning with overall strategic efforts.

· Negotiate, draft, and finalize group contracts to ensure the hotel meets its budget and revenue objectives.

· Adjust group pricing and propose concessions as necessary to secure group business in alignment with hotel financial targets.

· Utilize various prospecting tools to solicit and secure business for the hotel.

· Leverage company-wide initiatives, sales training, prospecting projects, and client events to drive group business development.

· Follow up on all inquiries and leads, qualifying opportunities to generate group room nights and associated revenue.

· Develop and implement account strategies for assigned market segments to maximize group revenue and achieve budgeted targets.

· Meet monthly, quarterly, and annual revenue goals through outside sales activities, prospecting calls, site visits, and client entertainment as outlined.

· Identify potential leads for sister properties and the broader company.

Prioritization & Time Management:

· Treat active selling and business development as the primary focus of the role.

· Allocate time and resources effectively based on account potential.

· Schedule activities efficiently and adhere to deadlines.

· Conduct sales calls and trips in a cost-effective manner, complying with established budgets.

· Plan activities in advance and coordinate special events and promotions as required.

Sales Effectiveness:

· Monitor conversion rates to ensure hotel revenue objectives are met.

· Compose clear and impactful sales communications.

· Create a positive impression on clients in both individual and group settings.

· Engage with in-house clients to promote goodwill and encourage repeat business.

· Enhance and apply sales skills in all interactions.

· Achieve high scores in sales evaluations to ensure standards are upheld and sales skills are maximized.

· Collaborate with catering and group managers to cross-sell services where appropriate.

Qualifications:

A four-year college degree or equivalent experience is strongly preferred.

A minimum of three years of experience in luxury hotel sales is preferred, with a proven sales record being advantageous.

What We Offer:

• Competitive salary and comprehensive benefits package

• Exceptional training and development opportunities

• Complimentary accommodation at other Four Seasons properties

• Complimentary dry cleaning for employee uniforms

• Complimentary meals for employees

Schedule & Hours:

Full-time position

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