Collections Specialist

hace 3 horas


Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo
Collections Specialist - Trilingual

We are seeking a highly skilled Collections Specialist to join our team. As a Collections Specialist, you will be responsible for collecting and managing debt from customers in a professional and courteous manner. Your role will involve communicating with customers to resolve outstanding debts, negotiating payment plans, and ensuring that all necessary documentation is completed and accurate.

Key Responsibilities:

  • Communicate with customers to resolve outstanding debts and negotiate payment plans
  • Manage and maintain accurate records of customer interactions and debt resolutions
  • Ensure that all necessary documentation is completed and accurate
  • Work collaboratively with other teams to resolve customer issues and improve customer satisfaction

Requirements:

  • Excellent communication and negotiation skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Proficiency in Microsoft Office and CRM software
  • Knowledge of debt collection laws and regulations

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

About Us:

Scotiabank is a leading bank in the Americas, committed to helping our customers achieve their financial goals. We offer a wide range of financial products and services, including personal and commercial banking, wealth management, and corporate and investment banking.



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