Collections Specialist
hace 3 horas
We are seeking a highly skilled Collections Specialist to join our team. As a Collections Specialist, you will be responsible for collecting and managing debt from customers in a professional and courteous manner. Your role will involve communicating with customers to resolve outstanding debts, negotiating payment plans, and ensuring that all necessary documentation is completed and accurate.
Key Responsibilities:
- Communicate with customers to resolve outstanding debts and negotiate payment plans
- Manage and maintain accurate records of customer interactions and debt resolutions
- Ensure that all necessary documentation is completed and accurate
- Work collaboratively with other teams to resolve customer issues and improve customer satisfaction
Requirements:
- Excellent communication and negotiation skills
- Ability to work in a fast-paced environment and meet deadlines
- Proficiency in Microsoft Office and CRM software
- Knowledge of debt collection laws and regulations
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
About Us:
Scotiabank is a leading bank in the Americas, committed to helping our customers achieve their financial goals. We offer a wide range of financial products and services, including personal and commercial banking, wealth management, and corporate and investment banking.
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