Lead Credit Specialist

hace 1 semana

Bogotá, Bogotá D.E., Colombia Smith+Nephew A tiempo completo
Job Title: Lead Credit Specialist

At Smith+Nephew, we are committed to creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

Job Summary:

We are seeking a highly skilled Lead Credit Specialist to join our team. The successful candidate will be responsible for devising and managing the operation of the Credit Management and Collections Strategy, developing and reviewing credit management Standard Operating Procedures, and owning financial controls for Customer Master Data.

Key Responsibilities:
  • Develop and implement a comprehensive Credit Management and Collections Strategy
  • Manage operation of the Credit Management and Collections Strategy, including execution of key financial controls
  • Develop and review credit management Standard Operating Procedures for market
  • Own financial controls for Customer Master Data, including DOA approvals
  • Minimise DSO, Aging, and write-off of debt
  • Manage customer credit limits in accordance with the Business Unit Strategy, ensuring sign off in alignment with Delegated Authority Matrix (DAM)
  • Proactively monitor customer credit limit headroom to minimise blocked orders
  • Ensure appropriate reporting in place for teams to proactively monitor credit worthiness (AR ageing, credit limit headroom) and determine actions where there are changes in status that may impact DSO
  • Set the Business Unit rules and monitor compliance for the approval or Order Releases in accordance with the S&N Delegation of Authority Matrix
  • Manage SNOW requests timeously
  • Utilisation of internal programmes and systems to prepare accurate reporting (Power BI, GETPAID, SAP, Protheus etc.)
  • Work with Collections Team Leads and Finance Operation Controller/Business Partner to monitor monthly collections targets in line with a standard framework
  • Work with Collections Team Leads to ensure appropriate governance structures are in place for disputed customer balances which lead to alternative payment arrangements (e.g., Payment plans), transfer of aged debt into the legal process, write-offs of debt
  • Closed cooperation with commercial teams and key distributor customers
  • Liaise with management in other functions (Sales, Customer Service, Order management) to improve the end-to-end process and unblock / resolve long running disputes and identify their root causes
  • Work with Collections Team Leads to review procedures and approve OTC SOPs to ensure timely payments while maintaining a high level of customer retention
  • Work with Collections Team Leads to mentor and train Credit & Collections staff on market specifics and credit management group strategy and procedures
  • Work with Collections Team Leads to support AX functionality enhancements under continuous Improvement initiatives
  • Act as an escalation point for commercial, Customer Service and OTC teams
  • Site visits / face-to-face contact with key customers
Requirements:
  • Public accountant (Professional card if a Public Accountant), Business administrator, Industrial engineer and/or similar
  • A minimum of 5 years' experience in Credit Management and Collections
  • Demonstrates experience in analysing financial data, drawing sound conclusions, and developing proposals/solutions
  • Must have strong credit management experience, preferably in the healthcare sector
  • Must be able to demonstrate past record of success in Order-To-Cash cycle deliverables
  • Must be able to demonstrate knowledge of financial statements and key ratios relevant for credit risk analysis
  • Preferred knowledge of Axapta/SAP FI/CO within order-to-cash space
  • English fluency is required
What We Offer:
  • Stock purchase program
  • Referral bonus
  • Subsidy in transport and food
  • Recognition program
  • Extra days off
  • Birthday off
  • Voluntary hours
  • Medical insurance
  • Gym
  • Health campaigns
  • Employee assistance program
  • Parental leave
  • Hybrid work model (for more professional roles)
  • Flexible schedules
  • Training program
  • Unlimited learning
  • Employees association

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