Financial Account Recovery Specialist

hace 1 semana

Bogotá, Bogotá D.E., Colombia Horizons A tiempo completo

About Horizons
At Horizons, we are building the infrastructure to empower borderless teams. Our technology enables businesses to hire anyone anywhere compliantly with ease. If you're interested in contributing to our vision of making dream jobs accessible to everyone, worldwide, consider this opportunity.
We are committed to creating a diverse team representing various backgrounds and perspectives. Applications from everyone are welcome, regardless of their gender, ethnicity, sexual orientation, religion, civil or family status, age, or disability.
Being a part of Horizons means being part of an international family that's growing rapidly.

About the Role: A detail-oriented Collections Specialist is required to join our team. This role plays a crucial part in maintaining a healthy cash flow by efficiently managing outstanding accounts and reporting on balances to management. The ideal candidate should have exceptional communication skills, empathy, and a proactive approach to resolving payment-related issues.

Main Responsibilities: As a Collections Specialist, your key tasks will be:

  • Collections Management: Initiate contact with customers who have overdue balances through phone calls, emails, and written correspondence. Maintain a professional approach while negotiating payment plans and settlements to recover outstanding debts.
  • Account Reconciliation: Regularly review and reconcile accounts receivable ledgers to ensure accuracy and completeness. Identify discrepancies, resolve billing disputes, and update records as necessary.
  • Customer Relations: Establish and maintain positive relationships with customers, understanding their unique financial situations and addressing inquiries or concerns promptly and effectively.
  • Payment Processing: Record and allocate incoming payments accurately, applying them to the appropriate accounts and invoices. Ensure that all payment-related documentation is updated and well-organized.
  • Reporting: Generate regular reports on collection activities, outstanding balances, and progress in recovering delinquent accounts.

Requirements: To be considered for this role, you should have a Bachelor's degree or higher in finance, business, or a related field. Proven experience (2+ years) in collections, accounts receivable, or a related financial role is also required. Strong negotiation and interpersonal skills are essential, along with proficiency in using financial software, such as Xero, internally developed solutions, and Microsoft Office Suite.

Estimated Salary: Based on industry standards and location, the estimated salary for this position is $65,000 - $80,000 per year, depending on experience.

Benefits and Perks: As a Horizoneer, you'll enjoy a competitive salary, asynchronous working environment, remote-first company culture, opportunities for growth, and more. If you're passionate about making a difference and working in a fast-paced environment, apply now

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