Senior Order Management Specialist
hace 1 semana
The role of a Senior Order Management Specialist at Genesys involves processing orders and associated billings for the company's products. The successful candidate will liaise with all relevant parties to ensure that orders are processed accurately and within established Service Level Agreements (SLAs). This position requires a calm approach, prioritization skills, and good communication and organization abilities.
Key Responsibilities- Review and verify order documentation received from the field and customers, including quotes, purchase orders, Statements of Work, contracts, and other relevant documents.
- Ensure timely order processing and invoicing using Salesforce.com and Netsuite.
- Billing transactions on a timely basis and meeting month/quarter/year-end deadlines.
- Collaborating with the collections team to resolve any invoice queries, including processing credit memos.
- Order paperwork review to ensure adequacy for processing and invoicing.
- Maintaining compliance with all controls, including SOX Controls.
- Responding to order and billing-related queries from other departments within the organization.
- Filing customer order documentation.
This position is ideal for individuals with prior Order Entry experience and fluency in Spanish. The ideal candidate will have excellent communication and customer service skills, be able to prioritize multiple tasks, perform root cause analysis, and generate improvement ideas.
Requirements- Fluency in Spanish (speaking and writing) highly preferable.
- Ability to work within tight deadlines with accuracy and efficiency.
- Excellent communication and customer service skills.
- Prior Order Entry experience would be highly preferred.
- Ability to work with stakeholders remotely across different global regions.
- Knowledge of Software licensing and Cloud business model preferred.
- Bachelor's degree required; Accounting/Finance concentration preferred.
- Tool/application experience preferred: Microsoft Excel, Outlook, Word, Database Management, Salesforce, NetSuite.
- Attention to detail.
- Strong analytical skills.
- Excellent time management and ability to work under pressure.
- Excellent English verbal communication skills.
- Continuous improvement mindset.
- Will to work a night shift schedule.
-
Sr. Order Management Analyst
hace 1 semana
Colombia Genesys A tiempo completoSr. Order Management Analyst Apply locations: Bogota, Colombia Time type: Full time Posted on: Posted 22 Days Ago Job requisition id: JR105906 Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience...
-
Order Management Expert
hace 1 semana
Colombia Genesys A tiempo completoSr. Order Management Analyst About the Role:The ideal candidate will be responsible for ensuring timely order processing and invoicing, maintaining accurate corporate data and account history, and resolving any invoice queries or discrepancies.Key Responsibilities: Review and verify order documentation received from customers (quotes, purchase orders, SOW's,...
-
Senior Knowledge Specialist
hace 1 semana
Colombia Global Dimensions A tiempo completoWe are seeking a highly skilled Senior Knowledge Specialist to join our team at Global Dimensions, a HUBZone, service disabled, veteran-owned small business based in the United States.As a Senior Knowledge Specialist, you will play a critical role in aligning processes and technology to enable information sharing across analysts and organizations. You will...
-
Senior Access Management Specialist
hace 1 mes
Colombia Lean Solutions Group A tiempo completoJob Title: Senior Access Management SpecialistLocation: Remote - LATAMAbout Us: Lean Tech is a rapidly expanding organization in Medellín, Colombia. We have an extensive network within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer many opportunities for professionals to grow...
-
Senior Information Security Risk Management Specialist
hace 1 semana
Colombia Emmes A tiempo completoAbout EmmesEmmes is a leading clinical research organization that's transforming the future of medical discovery. With over 47 years of experience, we've built industry-leading capabilities in cell and gene therapy, vaccines, infectious diseases, ophthalmology, rare diseases, and neuroscience.Job Title: Senior Information Security Risk Management...
-
Enterprise Content Management Specialist
hace 1 mes
Colombia Omnisolve Inc. A tiempo completoJob OverviewWe are seeking a highly skilled Enterprise Content Management Specialist to join our team at Omnisolve Inc. This is a full-time position with a 4-year contract starting in November 2024.
-
Purchasing Specialist
hace 4 días
Colombia Schlumberger A tiempo completo**Purchasing Specialist**: Bogota - Colombia **Mission** The Procurement Specialist is responsible for ensuring items or services are purchased from specified suppliers and are delivered upon agreed terms and conditions, seeking maximum value for the company including agreed time and cost. The Procurement Specialist is responsible for delivering...
-
Vendedor Bilingüe Senior de Ventas
hace 5 días
Colombia JSMD Management A tiempo completoResumenPuesto de trabajo:Vendedor Bilingüe Senior de VentasSobre JSMD ManagementJSMD Management es una empresa líder en la comercialización de partes de vehículos, con un equipo apasionado y dinámico que busca personas talentosas para unirse a nosotros.Salario$2.500.000 - $3.000.000 al mes, un salario competitivo que refleja nuestro compromiso con el...
-
Senior DevOps Automation Specialist
hace 2 semanas
Colombia Assurant, Inc A tiempo completoAt Assurant, Inc we're seeking a skilled Senior DevOps Automation Specialist to join our team. As a key member of our DevOps department, you will play a pivotal role in developing and administering continuous integration and deployment solutions for applications and software across our enterprise technology stack.About the RoleThe successful candidate will...
-
Senior Agile Transformation Specialist
hace 1 mes
Colombia Tekton Labs A tiempo completoWe are Tekton Labs, a technology consulting company with 15 years of experience in designing and developing innovative solutions for businesses and individuals. Our team is expanding, and we need a Senior Agile Transformation Specialist to integrate our operations.Technical RequirementsTo succeed in this role, you must be a technical or university...
-
Contract Management Specialist
hace 7 meses
Colombia J.S. Held A tiempo completoThe Company **Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?** J.S. Held is a global consulting firm providing technical, scientific, and financial expertise across all assets and value at risk. Our professionals serve as trusted advisors to organizations...
-
Chief Risk Management Specialist
hace 3 semanas
Colombia Liberty Specialty Markets A tiempo completoJob SummaryIn this role as Chief Risk Management Specialist, you will provide technical support to Underwriting and Claims teams for Casualty lines of business. This position involves planning, organizing, analyzing, and evaluating risks, regardless of complexity, both on a desk review basis and on-site risk engineering surveys to provide risk assessments to...
-
Product Specialist Sp
hace 7 meses
Colombia ABB A tiempo completo**Product Specialist SP**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Property Management Specialist
hace 3 meses
Colombia Fortune Minds Inc A tiempo completoJob Title: Commercial Property Management Specialist Location: Remote (Working hours: 8 AM to 5 PM CST) Job Description: We are seeking a Commercial Property Management Specialist to oversee the management of our commercial property portfolio. The ideal candidate will have experience in managing commercial real estate, including office...
-
Senior Compliance Specialist
hace 7 meses
Colombia Solvo Global SAS A tiempo completoMonitors trends within SOP Admin in regards to review quality of team members and department SOP creation capabilities. Collaborates with the SOP Admin Manager to notify of trends, discuss and co-develop possible implementation of new formats, guidance materials, and needed trainings. The SR Compliance Specialist within SOP Admin will also be responsible for...
-
Senior Software Engineering Specialist
hace 1 semana
Colombia Helios A tiempo completoAbout HeliosWe are a fast-paced and rapidly growing development team, seeking a highly skilled Senior Software Engineering Specialist to join our ranks. This is an excellent opportunity for a talented professional to showcase their initiative and contribute to the success of our projects.Estimated Salary: $120,000 - $180,000 per yearJob DescriptionThe Senior...
-
Senior Oracle Project Management Specialist
hace 1 mes
Colombia Talentus A tiempo completoJob Title: Senior Oracle Project Management SpecialistJob Type: Full-timeLocation: Remote, LATAMCompensation: $95,000 - $110,000 per year in $USDTalentus is a US company with a strong presence in LATAM and across 20 countries around the world. Our key near-shore BPO services include smart-sourcing, dedicated or cluster teams, managed IT services, software...
-
Access Management Specialist
hace 1 semana
Colombia Lean Solutions Group A tiempo completoCompany Overview: Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer many opportunities for professionals to elevate their...
-
Especialista Sr de Atencion Al Cliente
hace 3 días
Colombia Johnson & Johnson Family of Companies A tiempo completo_At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity._ - Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than...
-
Property Management Specialist
hace 4 meses
Colombia, Huila Fortune Minds Inc A tiempo completo**Job Title**: Commercial Property Management Specialist **Location**: Remote (Working hours: 8 AM to 5 PM CST) **Key Responsibilities**: - **Property Management**: - Oversee day-to-day operations of commercial properties, including maintenance, repairs, and tenant relations. - Coordinate with on-site staff and vendors to ensure properties are...