Lead Credit Specialist

hace 1 semana

Bogotá, Bogotá D.E., Colombia Smith+Nephew A tiempo completo
Job Title: Lead Credit Specialist

At Smith+Nephew, we are committed to creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

About the Role

We are seeking a highly skilled Lead Credit Specialist to join our team in Latam & Canadá. As a key member of our finance team, you will be responsible for developing and implementing credit management strategies to minimize debt and optimize cash flow.

Key Responsibilities
  • Develop and manage the credit management and collections strategy for the region
  • Develop and review credit management standard operating procedures for the market
  • Ownership of financial controls for customer master data control for PR, MX, BR, and CO (incl. DOA approvals)
  • Operation and maintenance of the global credit management timetable of activities – including execution of key financial controls
  • Minimize DSO, aging, and write-off of debt
  • Manage customer credit limits in accordance with the business unit strategy, ensuring sign-off in alignment with the delegated authority matrix (DAM)
  • Proactively monitor customer credit limit headroom to minimize blocked orders
  • Ensure appropriate reporting in place for teams to proactively monitor credit worthiness (AR ageing, credit limit headroom) and determine actions where there are changes in status that may impact DSO
  • Set the business unit rules and monitor compliance for the approval or order releases in accordance with the S&N delegation of authority matrix. Embed rules within the system workflows, if not possible, design a compliant and efficient manual workflow approval process
  • Manage SNOW requests timeously
  • Utilization of internal programs and systems to prepare accurate reporting (Power BI, GETPAID, SAP, Protheus, etc.)
  • Work with collections team leads and finance operation controller/business partner to monitor monthly collections targets in line with a standard framework
  • Work with collections team leads to ensure appropriate governance structures are in place for disputed customer balances which lead to alternative payment arrangements (e.g., payment plans), transfer of aged debt into the legal process, write-offs of debt
  • Closed cooperation with commercial teams and key distributor customers
  • Liaise with management in other functions (sales, customer service, order management) to improve the end-to-end process and unblock/resolve long-running disputes and identify their root causes
  • Work with collections team leads to review procedures and approve OTC SOPs to ensure timely payments while maintaining a high level of customer retention
  • Work with collections team leads to mentor and train credit & collections staff on market specifics and credit management group strategy and procedures
  • Work with collections team leads to support AX functionality enhancements under continuous improvement initiatives
  • Act as an escalation point for commercial, customer service, and OTC teams
  • Site visits/face-to-face contact with key customers
Requirements
  • Public accountant (professional card if a public accountant), business administrator, industrial engineer, and/or similar. Specialization in finance or similar will be considered as a plus
  • A minimum of 5 years' experience in credit management and collections
  • Demonstrates experience in analyzing financial data, drawing sound conclusions, and developing proposals/solutions
  • Must have strong credit management experience, preferably in the healthcare sector
  • Must be able to demonstrate past record of success in order-to-cash cycle deliverables
  • Must be able to demonstrate knowledge of financial statements and key ratios relevant for credit risk analysis
  • Preferred knowledge of Axapta/SAP FI/CO within order-to-cash space
  • English fluency is required
About Smith+Nephew

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

We are committed to welcoming, celebrating, and thriving on diversity. Learn more about our inclusion, diversity, and equity initiatives on our website.

We offer a range of benefits to support your well-being, including medical insurance, gym membership, health campaigns, employee assistance program, parental leave, and more.

We also offer a hybrid work model, flexible schedules, training programs, and unlimited learning opportunities.

Join our team and be part of a company that values its people and is committed to making a positive impact on society.

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