Senior IT Support Specialist
hace 4 semanas
Company Overview
Rockwell Automation is a global leader in the technology industry, renowned for its innovative solutions and commitment to excellence. With over 28,000 employees worldwide, we strive to make a positive impact on society by helping manufacturers become more productive, sustainable, and agile.
About Us
We are a company that values diversity, inclusion, and innovation. Our team of experts is passionate about making a difference, and we welcome talented individuals who share our vision.
Job Description
The ideal candidate will possess excellent technical skills and experience in implementing enterprise-wide solutions using various hardware and software products. Strong analytical and problem-solving abilities, as well as excellent communication skills, are essential for success in this role.
Key Responsibilities:
- Develop and recommend solutions and strategies based on customer business goals and objectives
- Participate in sales and proposal presentations, and complete ongoing team account activities
- Identify additional product/services opportunities within customer organizations
Requirements:
- Bachelor's degree in Computer Science or related field, or equivalent experience
- Minimum 2-3 years of experience in IT or customer support
- Strong understanding of Active Directory tools and utilities, including VMWare management console
- Familiarity with network and SAN switching technologies, as well as EMC SAN Storage hardware
- Excellent English reading, writing, and verbal communication skills
- Able to work in a round-the-clock, global operation environment
Desired Qualifications:
- Background and understanding of IT controls and compliance
- Solid PC skills and proficiency in office productivity software (Microsoft Office, Microsoft Visio, Microsoft Project, etc.)
- Experience with performance monitoring techniques on server software and hardware, as well as clustering and ACL table concepts
Salary Range: $90,000 - $120,000 per year
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