Transaction Services Supervisor Payments
hace 4 semanas
The Transaction Svs Sr Supervisor is an intermediate management level position responsible for leading and supervising a medium sized unit of support employees, in coordination with the Transaction Capture team. The overall objective of this role is to improve processes, interpret data, prepare reports, and minimize bank risk through ensuring adherence to audit and control policies.
Responsibilities:- Provide support to Treasury and Trade services, Securities, Cash, Trade, Lockbox, Derivatives, Fund Services, Foreign Exchange, etc.
- Open and amend Letters of Credit (L/Cs), process payments and solve customer issues to ensure efficient daily operation.
- Supervise the daily workflow for a medium Transaction Services Operations unit that performs exception processing.
- Solve unique transaction services issues/problems and recommend new work procedures through an understanding of current procedures.
- Evaluate team performance and make recommendations for pay increases, hiring, terminations and other personnel actions.
- Ensure task quality of the team and solve issues based on information analysis.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- 2-5 years of experience in a related role.
- Demonstrated project management skills.
- Ability to work under pressure and manage to deadlines.
- Ability to work in a fast-paced environment.
- Consistently demonstrates clear and concise written and verbal communication.
- Attention to detail and intermediate problem solving skills.
- Support team leader activities for a group of 10-20 FTEs.
- Authorize transactions based on the corresponding guidelines, for both functions under the scope.
- Support line manager in supervisory activities such as entitlements reviews, corrective action plans definitions and tracking, controls execution, amongst others.
- Process day-to-day transactions, according to local operating procedures.
- Ensure that the authorized transactions have the sufficient control measures to prevent financial, reputational, and operational risks.
- Seek improvement initiatives that allow enhancing existing processes.
- Monitor various queues for incoming transactions and ensure they are actioned promptly as per SLA.
- Ensure Nostro, Suspense, Inter-Branch and other related accounts are in order.
- Ensure internal recon activities are performed in a timely manner.
- Able to understand, comprehend and deliver customer requirements effectively and in a timely manner.
- Handle customer/bank queries pertaining to all trade products via SWIFT.
- Ensure compliance of transactions to the US regulations policies and procedures.
- Liaise with internal teams to effectively deliver customer requirements.
- Develop cordial relationships with all stakeholders, guaranteeing excellent customer service both internal and external.
- Identify process gaps and work on building controls.
- Prepare daily/weekly/monthly reports as required.
- Support/participate in new or ongoing projects and ensure smooth cutover with minimized risks – internal and external.
- Ensure the team implements best practices to meet SLA and accuracy targets.
- Track defects and productivity to monitor team's performance.
- Bachelor's degree/University degree or equivalent experience.
We are looking for a senior supervisor with fair understanding in LC's related instruments but looking to process bills, trade payments and bank to bank reimbursements. This person would join our Citi Service Center in Bogota, Colombia, supporting activities for US and Canada Clients.
Risk and Control- Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures.
- Support training for new team members. Ensure topics and parallel run are planned and delivered with no issues.
- Maintain performance metrics to track defects and productivity.
- Assist unit for audit preparation and necessary actions for clean audit results.
- Responsibility to ensure smooth, error-free process flow.
- Maintain awareness of product changes and system enhancements.
- Fluent in English.
- 3-5 years of professional experience in financial institutions, in functions related to back office.
- Team management experience desirable.
- Industry knowledge of the different artifacts considered in incoming and outgoing transactions.
- Thorough understanding of rules and regulations that apply to letters of credit (UCP600, ISP98, etc.).
- Strong problem-solving and/or analytical skills.
- Excellent communication skills.
- Bachelor's degree/University degree or equivalent experience.
- Master's degree considered a plus.
TTS NAM Trade Services is a key unit within the Global Trade Operations, with servicing responsibilities for a group of several trade products (documentary LC and Standby LC families), supporting several Citigroup businesses. Global Trade Operation offers world-class trade services in over 70 markets around the globe. The Organization provides our corporate and FI clients with transaction preparation, processing and customer service.
-
Transaction Services Operations Manager
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Citigroup Inc. A tiempo completo**Job Description:**We are seeking an experienced Transaction Services Operations Manager to join our team at Citigroup Inc. in Bogota, Colombia.About the Role:This is a full-time position responsible for leading and supervising a medium-sized unit of support employees in transaction services operations. The ideal candidate will have 3-5 years of...
-
Senior Payments Operations Manager
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Citigroup A tiempo completoJob SummaryWe are seeking a highly skilled Senior Payments Operations Manager to lead and supervise a medium-sized unit of support employees in our Transaction Services Operations team. This role is responsible for improving processes, interpreting data, preparing reports, and minimizing bank risk by ensuring adherence to audit and control policies.Key...
-
Senior Payments Analyst
hace 3 semanas
Bogotá, Bogotá D.E., Colombia PayU A tiempo completoAbout the Role:As a Senior Payments Analyst at PayU, you will play a crucial role in ensuring seamless payment transactions across 7 countries in Latam. Your responsibility will be to prepare and dispatch payments to merchants in a timely and accurate manner, adhering to local protocols.Your Key Responsibilities:Ensure timely preparation and dispatch of...
-
Senior Transaction Services Analyst
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Citigroup Inc. A tiempo completoAbout the RoleThis is an intermediate level position that provides analytic and administrative support to various securities related functions in coordination with the Transaction Capture team. The primary goal of this role is to offer assistance to traders, maintain position records, and improve process efficiency.
-
Global Transaction Operations Lead
hace 1 semana
Bogotá, Bogotá D.E., Colombia Mastercard A tiempo completo**About Us**Mastercard is a global technology company in the payments industry, committed to connecting and powering an inclusive, digital economy that benefits everyone, everywhere. Our mission is to make transactions safe, simple, smart, and accessible using secure data and networks, partnerships, and passion.**Job Title:** Global Transaction Operations...
-
Global Real Estate Transaction Coordinator
hace 1 hora
Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completoJob Title: Global Real Estate Transaction CoordinatorThis is a remote position with flexible hours. We are looking for a highly skilled and organized individual to join our team as a Virtual Assistant specializing in transaction management.About BruntworkBruntwork is a thriving real estate services company at the forefront of transaction and listing...
-
Financial Services Operations Manager
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Citi A tiempo completoAbout the RoleThe Financial Services Operations Manager is an intermediate level position responsible for providing analytical and administrative support to various securities related functions, in coordination with the Transaction Capture team. This role supports traders, maintains position records, and improves process efficiency.Key...
-
Real Estate Transaction Coordinator
hace 1 hora
Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo**Bruntwork's Real Estate Transaction Coordinator - Virtual Assistant Opportunity**Company OverviewAt Bruntwork, we are at the forefront of real estate services. Our innovative approach streamlines processes for HR realtors and brokers, creating a dynamic environment where your skills directly impact the efficiency of real estate operations.As we expand our...
-
Payment Transaction Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Deuna A tiempo completoAbout DeunaWe're a rapidly growing fintech company simplifying global payments and powering next-generation commerce in a single platform. Our products have consolidated hundreds of payment solutions in a single integration, harnessing an intuitive payment orchestration method and centralizing payment reconciliation.We're currently present across LATAM and...
-
Global Payments Specialist
hace 1 semana
Bogotá, Bogotá D.E., Colombia Kenvue Brands Llc A tiempo completoAbout Kenvue Brands LLCWe are a leading global care company, built on over a century of heritage and rooted in science. Our mission is to make everyday care extraordinary, with iconic brands like NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON'S, and BAND-AID.Job SummaryWe are seeking an experienced R2P Payment Processing Specialist to join our team in...
-
Financial Transaction Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia PayU A tiempo completoAbout the roleEnsure timely and accurate preparation of payments to merchants at the Latam level (7 countries) following established protocols.Support the payments team in all processes.Key responsibilitiesPrepare payments to businesses at the Latam level (7 countries) following established protocols.Support and accompany projects and initiatives of the...
-
Global Payments Project Lead
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Terrapay A tiempo completoAbout TerraPayTerraPay is a global leader in money movement, on a mission to create a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant.As a Global Payments Project Lead, you will play a crucial role in driving project success across various stages, from inception to launch. Your expertise...
-
Financial Services Manager
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completoJob Title: Accounting SupervisorCompany: Silvers Financial ServicesJob Overview:Silvers Financial Services, a dynamic and established financial services firm, is seeking a highly skilled Accounting Supervisor to join our virtual team. As a critical leadership role, you will leverage your technical expertise, communication skills, and managerial acumen to...
-
Highly Skilled Data Insights Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Sezzle A tiempo completoAbout Sezzle: We are revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. As we continue to shape the future of fintech and retail, we're building an innovative, dynamic team passionate about creating more than just a transaction but...
-
IT Operations Supervisor for Finance Services
hace 1 semana
Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completoJob Summary: We are seeking a highly skilled IT Operations Supervisor to lead and oversee the IT&S operation for our Finance Services Unit. This role involves ensuring business strategies, plans, and initiatives are executed and delivered in compliance with governing regulations, internal policies, and procedures.Main Responsibilities:- Lead and drive a...
-
Food Services Manager
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Marriott International A tiempo completoJob Summary:As a Food Services Supervisor at Marriott International, you will oversee the daily operations of our food and beverage services, ensuring exceptional guest experiences and high-quality standards. Your primary responsibility will be to lead a team of staff, promoting a positive and inclusive work environment that fosters collaboration and...
-
Senior Cash Management Analyst
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Citi A tiempo completoCiti is seeking a highly skilled Senior Cash Management Analyst to join our team in Transaction Services.As a key member of our Operations team, you will play a crucial role in ensuring transactions are processed accurately and on time. Your intermediate-level analytical skills and attention to detail will be essential in researching, conducting analyses,...
-
Senior Specialist, HR Services Expert
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Mastercard A tiempo completoMastercard HR Services Specialist RoleWe are seeking a highly organized and articulate HR Services Specialist to join our team at Mastercard. As a key member of our Global Business Services Center (GBSC), you will be responsible for providing exceptional customer service and support to our employees and business units worldwide.Key Responsibilities:Respond...
-
Front Desk Supervisor
hace 1 mes
Bogotá, Bogotá D.E., Colombia Four Seasons Hotels and Resorts A tiempo completoAbout Four Seasons:Our hotel is built on a commitment to excellence and a passion for delivering exceptional guest experiences. As a Front Desk Supervisor, you will play a key role in ensuring that our guests receive the highest level of service and satisfaction.We believe in recognizing a familiar face, welcoming a new one, and treating every guest the way...
-
Payment Specialist for Global Services
hace 1 semana
Bogotá, Bogotá D.E., Colombia Kenvue A tiempo completoJob DescriptionWe are seeking an experienced Payment Specialist to join our Global Services team. As a key member of our operations team, you will be responsible for ensuring timely and accurate payment processing for the countries we service.Main Responsibilities:Accurate and On-Time Payment Processing: Generate and review payment batch/runs, create payment...
