Transaction Services Operations Manager

hace 1 mes


Bogotá, Bogotá D.E., Colombia Citigroup Inc. A tiempo completo

**Job Description:**

We are seeking an experienced Transaction Services Operations Manager to join our team at Citigroup Inc. in Bogota, Colombia.

About the Role:

This is a full-time position responsible for leading and supervising a medium-sized unit of support employees in transaction services operations. The ideal candidate will have 3-5 years of professional experience in financial institutions, specifically in back-office functions related to trade payments and bank-to-bank reimbursements.

Responsibilities:

  • Authorize transactions based on guidelines and ensure sufficient control measures to prevent financial, reputational, and operational risks.
  • Support team leaders with activities such as entitlement reviews, corrective action plans, controls execution, and tracking.
  • Process day-to-day transactions according to local operating procedures.
  • Monitor queues for incoming transactions and ensure they are actioned promptly as per SLA.
  • Evaluate team performance, identify process gaps, and implement best practices to meet SLA and accuracy targets.

Required Skills and Qualifications:

  • Fluent in English language.
  • 3-5 years of professional experience in financial institutions, in functions related to back office.
  • Team management experience desirable.
  • Industry knowledge of different artifacts considered in incoming and outgoing transactions.
  • Thorough understanding of rules and regulations that apply to letters of credit (UCP600, ISP98, etc.).
  • Strong problem-solving and analytical skills.
  • Excellent communication skills.

Benefits and Compensation:

We offer a competitive salary range of $70,000 - $100,000 per annum, depending on experience. Additional benefits include medical, dental, and vision insurance, retirement savings plan, paid time off, and opportunities for career growth and professional development.

About Citigroup Inc.:

Citigroup Inc. is a global financial institution providing innovative solutions for personal, commercial, and institutional clients. We strive to create a diverse and inclusive work environment where talented individuals can thrive.



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