Global Payments Specialist
hace 1 día
We are a leading global care company, built on over a century of heritage and rooted in science. Our mission is to make everyday care extraordinary, with iconic brands like NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON'S, and BAND-AID.
Job SummaryWe are seeking an experienced R2P Payment Processing Specialist to join our team in Bogota, Colombia. The successful candidate will be responsible for end-to-end payment processing for countries serviced by Global Services, ensuring timely and accurate payments within Service Level Agreements (SLAs). This role requires strong communication and problem-solving skills, as well as experience with data analysis and financial processes.
Main Responsibilities- Accurate and On-Time Payment Processing:
- Generate and review payment batch/runs
- Create payment files (manual or electronic)
- Review and verify payment files
- Reconcile Payment Batches and reports
- Compliant Payment Processing:
- Perform control checks on payment related activities (e.g. payment block checks, large disbursements, duplicate reviews, etc.)
- Run and investigate Duplicate Payments Report
- Work with end users/vendors for recovery of duplicate and/or any defective payments
- Stakeholder Management/Customer Service/L3 Helpdesk Escalation:
- Delve service excellence and maximize customer service satisfaction
- Identify, resolve and communicate critical user support issues in a timely manner
- Maintain professional attitude during service delivery and resolution of issues
- Required Qualifications:
- Academic background: Appropriate University/bachelor's degree qualification is essential
- Experience: Required years of related experience: 1-2 Years
- Desired Qualifications:
- Demonstrated proficiency with Procurement & Finance/Accounting processes (Requisitioning, PO, Invoicing, General Ledger)
- Must have demonstrated experience with data analysis
We offer a competitive salary of $50,000 - $70,000 per year, depending on experience, plus benefits such as paid company holidays, paid vacation, volunteer time, summer Fridays, and more. As a Kenvue employee, you'll also enjoy learning and development opportunities, employee resource groups, and a positive work environment.
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