Global Payments Specialist

hace 1 día


Bogotá, Bogotá D.E., Colombia Kenvue Brands Llc A tiempo completo
About Kenvue Brands LLC

We are a leading global care company, built on over a century of heritage and rooted in science. Our mission is to make everyday care extraordinary, with iconic brands like NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON'S, and BAND-AID.

Job Summary

We are seeking an experienced R2P Payment Processing Specialist to join our team in Bogota, Colombia. The successful candidate will be responsible for end-to-end payment processing for countries serviced by Global Services, ensuring timely and accurate payments within Service Level Agreements (SLAs). This role requires strong communication and problem-solving skills, as well as experience with data analysis and financial processes.

Main Responsibilities
  • Accurate and On-Time Payment Processing:
    • Generate and review payment batch/runs
    • Create payment files (manual or electronic)
    • Review and verify payment files
    • Reconcile Payment Batches and reports
  • Compliant Payment Processing:
    • Perform control checks on payment related activities (e.g. payment block checks, large disbursements, duplicate reviews, etc.)
    • Run and investigate Duplicate Payments Report
    • Work with end users/vendors for recovery of duplicate and/or any defective payments
  • Stakeholder Management/Customer Service/L3 Helpdesk Escalation:
    • Delve service excellence and maximize customer service satisfaction
    • Identify, resolve and communicate critical user support issues in a timely manner
    • Maintain professional attitude during service delivery and resolution of issues
What We're Looking For
  • Required Qualifications:
    • Academic background: Appropriate University/bachelor's degree qualification is essential
    • Experience: Required years of related experience: 1-2 Years
  • Desired Qualifications:
    • Demonstrated proficiency with Procurement & Finance/Accounting processes (Requisitioning, PO, Invoicing, General Ledger)
    • Must have demonstrated experience with data analysis
What's In It For You

We offer a competitive salary of $50,000 - $70,000 per year, depending on experience, plus benefits such as paid company holidays, paid vacation, volunteer time, summer Fridays, and more. As a Kenvue employee, you'll also enjoy learning and development opportunities, employee resource groups, and a positive work environment.



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