Ticketing Operations Specialist
hace 9 horas
We are seeking a highly skilled and detail-oriented Ticketing Operations Specialist to join our team at Bruntwork. As a key member of our operations team, you will be responsible for managing customer support tickets, assisting event attendees with issues, and handling payment disputes.
Responsibilities:- Manage and promptly respond to customer support tickets through HubSpot CRM
- Assist event attendees with issues such as missing tickets or incorrect email addresses
- Handle payment disputes and process payouts for event hosts using Stripe
- Reconcile accounts and manage fee revenue for various host types
- Navigate our proprietary ticketing platform for daily operations
- Conduct SMS blasting campaigns for marketing and communication purposes
- Support general administrative tasks to ensure smooth company operations
This is a full-time remote position requiring strong customer service skills, experience with CRM systems, and basic understanding of bookkeeping and accounting principles. Familiarity with payment processing platforms and excellent attention to detail are also essential. If you have a passion for events, problem-solving, and financial management, this role may be the perfect fit for you.
Requirements:- Strong customer service skills with ability to handle high-volume inquiries
- Experience with CRM systems, preferably HubSpot
- BASIC UNDERSTANDING OF BOOKKEEPING AND ACCOUNTING PRINCIPLES
- Familiarity with payment processing platforms, ideally Stripe
- EXCELLENT ATTENTION TO DETAIL, PARTICULARLY FOR FINANCIAL RECONCILIATION TASKS
- STRONG PROBLEM-SOLVING SKILLS AND ABILITY TO WORK INDEPENDENTLY
- PROFICIENCY IN MICROSOFT OFFICE SUITE
- ADAPTABILITY AND WILLINGNESS TO LEARN NEW SOFTWARE PLATFORMS
We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience. Additionally, we provide HMO coverage for eligible locations and the opportunity to work remotely. This is a steady freelance job with a permanent work arrangement. The ideal candidate should be able to work Eastern US hours (10 AM to 8-9 PM).
-
Operational Support Specialist
hace 1 día
Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completoThis is a remote position requiring 40 hours per week of flexible work between 9 am and 9 pm New York time. Our client, an event ticketing company at the forefront of the entertainment industry, specializes in large-scale events for clubs, bars, and college students. As a rapidly growing business, they need a detail-oriented professional to be the backbone...
-
Administrative Operations Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completoThis is a remote position in our operations team at BruntWork, a leading event ticketing company.Role OverviewWe are seeking a detail-oriented professional to manage customer inquiries, support event hosts, and process financial transactions.ResponsibilitiesManage and respond to customer support tickets through HubSpot CRMAssist event attendees with issues...
-
Technical Operations Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Iqvia A tiempo completoJob OverviewWe are seeking a highly skilled Technical Operations Specialist to join our team at Iqvia. This role involves providing primary support for various systems and applications, with a focus on SQL Server and C#.Net/VB.Net technologies.About the RoleAs a Technical Operations Specialist, you will be responsible for troubleshooting incidents,...
-
Infrastructure Operations Specialist
hace 1 día
Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completoUnlock a fulfilling career at Ingepsy as an Infrastructure Operations Specialist. This role offers the perfect blend of technology and customer satisfaction in a dynamic work environment. With an attractive salary package, you'll be well-rewarded for your skills and dedication.About the RoleWe're seeking a highly motivated professional to join our IT team as...
-
Administrative Operations Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completoThe Administrative Operations Specialist will be the backbone of our client's dynamic operations, managing customer inquiries, supporting event hosts, and playing a crucial role in financial transactions. This role offers a unique blend of customer service, financial management, and event industry exposure.Responsibilities:Manage and promptly respond to...
-
Operations Coordinator for Event Management and Ticketing
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completoAbout the RoleWe are seeking an experienced Operations Coordinator to join our dynamic team at Ingepsy. As a key member of our operations team, you will play a crucial role in ensuring seamless experiences for event hosts and attendees.Key ResponsibilitiesManage and respond to customer support tickets through HubSpot CRMAssist event attendees with issues...
-
Operations Support Specialist
hace 1 semana
Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completoThis is a remote Admin Assistant position in the event ticketing industry.Schedule: 40 hours per week, flexible hours between 9 am to 9 pm New York time Client Timezone: New YorkSalary Estimate: $50,000 - $65,000 per year (dependent on experience)Company Overview: Bruntwork specializes in large-scale events for clubs, bars, and college students, providing a...
-
IT Operations Specialist
hace 2 días
Bogotá, Bogotá D.E., Colombia Tbwa ChiatDay Inc A tiempo completoWe are seeking a highly skilled Senior IT Operations Analyst to join our dynamic team at Sezzle. Based in Bogota, Colombia, this role offers a unique blend of work-from-home and in-office flexibility (Remoti).**About the Company:**Sezzle is revolutionizing the shopping experience beyond payments by combining cutting-edge tech with seamless, interest-free...
-
Financial Operations Specialist
hace 9 horas
Bogotá, Bogotá D.E., Colombia Kenvue A tiempo completoOverview: Kenvue is currently recruiting for a Financial Operations Specialist to support its Invoice to Cash team, encompassing Credit Management, Collections, Disputes/Deductions Management, Cash Applications, and AR Reporting.
-
E-Commerce Financial Operations Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completoJob DescriptionWe are seeking a highly skilled E-Commerce Financial Operations Specialist to join our team at Bruntwork. As an E-Commerce Accountant, you will play a critical role in managing the financial operations of our dynamic, multi-channel clothing brand.
-
Technical Network Operations Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completoJob SummaryWe are seeking a highly skilled Technical Network Operations Specialist to join our Global Network Operations team. This role is ideal for an individual who is passionate about delivering exceptional network services and has expertise in network monitoring, troubleshooting, and maintenance.
-
Wholesale Distribution Operations Specialist
hace 6 días
Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completoCompany Overview: Bruntwork is a dynamic wholesale distribution company seeking an experienced Wholesale Distribution Operations Specialist to join our team. As a key player in our operations, you will be responsible for managing critical processes that drive our supply chain forward.
-
Operational Support Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completoAbout the RoleWe're seeking a detail-oriented Administrative Specialist to be the backbone of our operations and ensure seamless experiences for both event hosts and attendees.As a rapidly growing business, we're looking for a professional to manage customer inquiries, support event hosts, and navigate cutting-edge ticketing technology.ResponsibilitiesManage...
-
Strategic Business Operations Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia Sagan A tiempo completoJob OverviewWe are seeking a highly skilled Strategic Business Operations Specialist to join our team at Sagan. The successful candidate will be responsible for analyzing business operations within senior housing, identifying areas for improvement, and developing strategies to enhance efficiency and profitability.
-
Ecommerce Operations Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia Boston Scientific A tiempo completoBoston Scientific offers a highly competitive salary of $55,000 - $65,000 per annum for this Ecommerce Operations Specialist role in the United States.Job DescriptionWe are seeking an Ecommerce Operations Specialist to join our team at Boston Scientific. As an Ecommerce Operations Specialist, you will be responsible for developing competence in strategic...
-
Administrative Operations Specialist
hace 4 días
Bogotá, Bogotá D.E., Colombia Crossboundary A tiempo completoJob SummaryWe are seeking an exceptional Administrative Operations Specialist to join our team in Bogotá, Colombia. This is a unique opportunity to contribute to the success of CrossBoundary, a mission-driven investment and advisory firm that unlocks the power of capital for sustainable growth and strong returns in underserved markets.
-
Sales Operations Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Charger Logistics A tiempo completoCharger Logistics, a world-class asset-based carrier, seeks a skilled professional to join our team as a Sales Operations Specialist.The ideal candidate will have 2-3 years of experience in CRM or Marketing Automation, preferably with HubSpot. Strong written communication skills and presentation skills are essential, as well as the ability to stay organized...
-
Market Research Operations Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Appinio Gmbh A tiempo completoCompany OverviewAppinio Gmbh is a globally growing research operations team looking for a highly skilled Market Research Operations Specialist to join our team. Salary: The estimated annual salary for this position is approximately €60,000 - €80,000 depending on experience and qualifications. Job DescriptionWe are seeking an experienced Market Research...
-
Administrative Operations Coordinator
hace 2 días
Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo**Job Title:** Administrative Operations Coordinator**Overview:Bruntwork, a leading event ticketing company, seeks an organized and detail-oriented Administrative Operations Coordinator to support daily operations.**Estimated Salary:** $45,000 - $55,000 per year**Responsibilities:**
-
Accounting Operations Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia Motory Group A tiempo completoEstablished accounting professional sought for a part-time to full-time role with Motory Group. As an Accounting Operations Specialist, you will oversee daily accounting functions and contribute to the company's financial well-being.We offer competitive hourly pay of $7-$10, depending on experience, and flexible working options including remote or on-site...