Client Support Specialist

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Teleperformance A tiempo completo

Position Overview

Why Choose Teleperformance?

With operations in over 91 countries, Teleperformance stands as a global leader in customer experience management. Recognized by Great Place to Work as one of the premier employers both nationally and internationally, we continuously strive for innovation and excellence.

Are you prepared to join an elite team?

Key Responsibilities

What will you accomplish as a Customer Service Specialist?

  • Address all customer inquiries with professionalism.
  • Deliver outstanding customer service by actively listening to client needs.
  • Handle sensitive customer information with the utmost confidentiality.
  • Strive to resolve customer issues during the initial contact by demonstrating proactivity, patience, and empathy.

Required Qualifications

Who are you?

  • Proficient in English (80%) and Spanish.
  • An empathetic, responsible, and proactive individual.
  • Possess strong multitasking abilities and problem-solving skills.
  • A candidate with at least one year of experience in sales within the digital marketing sector.

Benefits Include:

  • Competitive salary.
  • 42-hour work week.
  • Two days off per week.
  • Performance-based bonuses.
  • Opportunities for professional growth.
  • Comprehensive training programs.
  • Long-term employment contracts.
  • Career advancement initiatives.
  • Employee assistance programs.
  • Community engagement opportunities.

Join us in connecting with diverse cultures and become part of the world's largest customer interaction team.



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