Insurance Claim Specialist

hace 4 semanas

Bogotá, Bogotá D.E., Colombia EMAPTA A tiempo completo

About Our Team

We are a dynamic and innovative team at EMAPTA, dedicated to delivering exceptional services in the field of insurance claims. Our team is passionate about making a difference in the lives of our clients, and we are committed to providing the highest level of expertise and professionalism.

Job Description:

We are seeking an experienced Insurance Claim Specialist to join our team. The successful candidate will be responsible for managing and processing insurance claims from start to finish, ensuring accuracy and timeliness. This role requires strong organizational skills, attention to detail, and excellent communication and interpersonal skills.

Key Responsibilities:

  • Open claims with all relevant insurance companies, verifying accuracy and timeliness.
  • Document all necessary details for claim submissions to facilitate the legal process.
  • Conduct initial client intake interviews to gather essential information about the case.
  • Record and maintain all client information in our case management system.
  • Draft and send Letters of Representation to relevant parties, including insurance companies and opposing counsel.
  • Track and document responses to Letters of Representation (LORs) and update case files accordingly.
  • Request and obtain video footage, police reports, and other relevant evidence needed to support the case.
  • Maintain organized records of all collected evidence, ensuring easy access for attorneys and paralegals.
  • Follow up on liability determinations with insurance adjusters and other relevant parties.
  • Communicate updates on liability status to attorneys and provide necessary documentation.
  • Obtain and verify insurance policy limits from relevant insurance companies.
  • Document insurance limits and ensure they are accurately reflected in the case management system.
  • Collaborate closely with attorneys, paralegals, and other team members to ensure seamless case management.
  • Communicate effectively with clients, providing updates on the status of their claims and addressing any concerns.

Requirements:

  • A minimum of 1 year of experience in a law firm, specifically within the Personal Injury practice area.
  • Familiarity with claim initiation, client intake processes, and evidence requests.
  • Strong organizational skills with attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • Proficiency in legal case management software and Microsoft Office Suite.

Benefits:

  • An estimated salary of $45,000 - $60,000 per annum, depending on experience.
  • A five-day work week for a balanced lifestyle.
  • Work-items provided (laptop, mouse, and headset).
  • Indefinite term type contract ensuring job security.
  • Enjoy 5 extra days of vacation leave (20 in total) that can be monetized.
  • Direct exposure to clients, enhancing your professional experience.
  • Opportunities for career growth and development.
  • Diverse and supportive work environment.
  • Prime office locations in Bogotá and Medellín.
  • Access to Emapta Academy for upskilling opportunities.
  • Prepaid medical coverage for your health and well-being.

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