Dialer Specialist

hace 2 semanas

Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

Overview

The Bruntwork team is looking for a skilled Dialer Specialist to join our insurance industry efforts. This role involves conducting high-volume outbound calls to warm leads and setting appointments for insurance agents.

Salary

We offer a competitive base salary of $45,000 per year, with opportunities to earn performance-based bonuses on top of that.

Job Description

As a Dialer Specialist at Bruntwork, you will be responsible for:

  • Conducting high-volume outbound calls to warm leads who have opted in for contact
  • Setting and confirming appointments for insurance agents
  • Performing brief pre-qualification calls to assess lead quality
  • Transferring interested prospects directly to available agents for immediate conversations

Requirements

To succeed in this role, you should have:

  • Fluency in English and Spanish (written and verbal)
  • Previous experience in outbound calling, appointment setting, and sales
  • Excellent communication and persuasion skills
  • Proficiency with CRM systems and power dialers

Benefits and Incentives

We offer a dynamic work environment with a strong focus on teamwork and collaboration. You will have the opportunity to work closely with a team of 180+ insurance agents across the country and contribute to achieving ambitious goals.

Scope

Your key objectives as a Dialer Specialist will be:

  • Making 150-200 outbound calls per day
  • Setting 10-15 qualified appointments per day
  • Achieving an 80% or higher appointment confirmation rate
  • Maintaining a 95% or higher accuracy rate in CRM data entry

Join us at Bruntwork and take your career to the next level by leveraging your skills and expertise in the insurance industry.

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