Virtual Assistant
hace 6 meses
**We are looking for**:
- Excellent written and verbal communication skills are a must
- Strong phone contact handling skills and active listening
- Someone who takes the extra mile to engage customers and ensure a positive company image
- Experience in dealing with customer inquiries of different types (i.e. service requests, billing questions, resolving service dissatisfaction, etc.)
- An ability to problem solve and conflict resolution
- Ability to learn our service product
- Strong attention to detail and ability to adapt to change
- Goal oriented and ability to deliver expected results in a timely manner
- Ability to easily learn different CRM Systems
- Knowledge of Microsoft Office tools, Google Drive, VOIP)
- Some Experience in sales is a plus
- Customer Service Experience is a plus
- Full time Availability
- Bilingual (Spanish and English)
**What we offer**:
- Leadership role growth opportunities
- On Time Weekly Pay: $325 training pay with a 90 day evaluation
- A positive work environment
- Weekly team building activities
- Key Metrics Bonus incentives
- A Great work life balance: 40 hour week shifts
- No night shifts
- Work from Home
- Paid Training
- Vacation, PTO and even Birthday Paid off
- Up to 4 Holidays Paid Off
**Requirements to work from home**:
Excellent Internet connectivity:
- Internet access speeds of 2 Mbps upload and 10 Mbps download - the faster the better
Productive work environment:
- In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates.
- A quiet and distraction-free, secure place to work.
A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.
**About us**:
Detail Cleaning Services was started in 2009 and is a family and veteran owned business. Currently rated the number one cleaning home in the Greater Houston area with over 1,000 5-star reviews across different online platforms.
**What is the secret to our success?**
Simple. We take care of our employees and they take care of the happy clients. We have a highly motivated team of techs and a rockstar office staff that take great pride in bringing friends and neighbors in the area the great feeling of a clean home by providing professional, detail-oriented and friendly service with a personal touch each day - caring for each home as if it were their own.
Pay: $1,200,000 - $1,250,000 per week
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