Operations Associate, Volunteer Deployment

hace 3 semanas

Bogota, Colombia United Nations Development Programme (UNDP) A tiempo completo

**Job Identification**
- 15819

**Locations**
- Bogota, Colombia**Posting Date**
- 01/23/2024, 07:53 AM
- 02/06/2024, 10:59 PM

**Job Schedule**
- Full time

**Agency**
- UN Volunteers

**Grade**
- G6

**Vacancy Type**
- Fixed Term

**Practice Area**
- Management

**Bureau**
- UNV

**Contract Duration**
- 2 Year with Possibility for extension

**Education & Work Experience**
- Bachelor's Degree - 3 year(s) experience OR High School certificate
- 6 year(s) experience

**Required Languages**
- English and Spanish

**Mobility required/no mobility**
- no mobility required

**Background**

**Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and **inspiring stories.**

The Volunteer Services Centre (VSC) is the centre of excellence that provides HR services to more than 12,000 UN Volunteers serving agencies, funds and programmes across the UN system. VSC is responsible for providing timely and high-quality services in
- Talent acquisition cycle (from sourcing to recruitment)
- HR administration cycle (from hire to separation)
- Payroll administration
- Related guidance, customized packages and support for volunteers and UN entities globally

VSC works in close collaboration with other relevant sections at headquarters, as well as with Regional Offices and Field Units to ensure seamless and consolidated services in accordance with UN Volunteers Conditions of Service, regulations and rules, policies and internal best practices.

Administered by the Regional Office, the Operations Associate, Volunteer Deployment, is part of the VSC and reports directly to the Operations Associate, Volunteer Deployment (G7) in the regional location. The incumbent provides support to the timely and quality deployment of UN Volunteers in multiple countries within a specific region and works in close coordination with the Volunteer Deployment Team and collaborates with other teams in VSC, as well as with Regional Offices and Field Units. She/he promotes a collaborative, client-oriented approach and supports high-quality service delivery to volunteers and partners.

**Duties and Responsibilities**

**1.**
**UN Volunteer deployment**
- Provide regional deployment services in adherence to established UNV practices, regulations and policies;
- Engage in deployment activities and coordinate with third parties as needed to support timely volunteer deployment, as per corporate key performance indicators;
- Issue offers and contracts, as per established standards;
- Process pre-departure entitlements;
- Implement agreed standard communications and processes related to UN Volunteer deployment;
- Alert supervisor about deficiencies or risks and liaise with Regional Offices and Field Units on exceptional situations and provide guidance on applicable regulations, rules and policies to ensure full compliance with accountability framework;
- Record actions and data in the volunteer management systems.

**2. Volunteer Deployment Coordination and technical support**
- Keep relevant parties updated on status of deployment and negotiate adjustments when required;
- Facilitate timely resolution of queries related to volunteer deployment;
- Compile deployment specificities of countries in the portfolio to facilitate fast and smooth deployment of UN Volunteers;
- Identify shortfalls (clearances, visas, etc.) in UNV’s deployment for specific countries, regions and profiles and support deployment efforts to satisfy specific partner demand;
- Liaise with other team members in the VSC, the Regional Office and Field Units to keep abreast of evolving demand for UN Volunteer deployment in the region;
- Represent the organization, collaborate, and advise, as necessary, external parties on deployment-related matters.

**3. Facilitation of knowledge building and sharing**
- Provide input to the design of training materials and corporate activities towards building the deployment capacity of UNV personnel;
- Synthetize lessons learned in UN Volunteer deployment with the aim to improve VSC timeliness and quality delivery;
- Make contributions to knowledge networks and communities of practice;
- Provide input on deployment policies, systems and processes for the purpose of continuous improvement;
- Serve on a rotational basis as a focal point for VSC on various topics;
- Perform other administrative duties as may be required.

**Competencies**

**_Core_**

Achieve Results
- Plans and monitors own work, pays attention to detail

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