Customer Experience Specialist

hace 2 semanas


Colombia Huila Compara A tiempo completo

Desde tu rol, llegarás a Compara a:

- Proporcionar la mejor experiência de soporte para nuestros clientes a través de nuestros canales de servicio con interacciones diarias, buscando un servicio que haga que el cliente diga WOW.
- Ser experto en nuestros productos y sitio web para ayudar a nuestros clientes y pudiendo anticipar posibles impactos para ayudarnos a desarrollar soluciones de manera proactiva.
- Trabajar junto con el área post venta, venta y comercial para la resolución de problemas.

¿Qué experiência o conocimientos específicos necesitarás?
- Que seas graduado de una carrera profesional, técnica o tecnológica.
- Si estudiaste Administración de Empresas, Periodismo, Ingeniería Comercial, Relaciones Públicas o carreras afines, mejor aún
- Que tengas experiência mínimo de 1 año trabajando en áreas de servicio al cliente.
- Apasionado por el contacto con clientes
- Energía y entusiasmo
- Capacidad de escucha activa y amor por el trabajo en equipo

¿Qué te ofrece Compara?
- Tipo de contrato: Indefinido con todas las prestaciones de ley
- Salario base 1.500.000 + comisiones por satisfacción de NPS
- Trabajo 100% remoto
- Horario: Lunes a Jueves de 8 am a 6pm, viernes de 8am a 5pm, sábados de 9am a 1pm (solo se laboran dos al mes), tener en cuenta que se deben laborar los días festivos


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