Customer Service Rep English

hace 2 semanas


Colombia Huila Foundever A tiempo completo

**About Us**

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

**Job Summary**

We are looking for a bilingual (Spanish & English) representative to deliver world-class customer support and build customer satisfaction.

**Primary Job Responsibilities**
- Answer incoming phone calls for customer service lines.
- Provide a high level of professional and competent service assistance.
- Effectively communicates resolution to customer issues, summarize ideas and provide concise answers.
- Create a positive impression of the brand whenever interacting with customers.
- Ensure that all issues are processed correctly and in a timely manner.

**Skills/Knowledge/Abilities**

**Education**

High school diploma or equivalent

**Experience Target**

**Specialized Certifications



  • Colombia, Huila Foundever A tiempo completo

    **About Us** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...


  • Colombia, Huila Foundever A tiempo completo

    **About Us** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...


  • Colombia, Huila Foundever A tiempo completo

    **About Us** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...


  • Colombia, Huila Foundever A tiempo completo

    **About Us** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...

  • Customer Service Rep Ii

    hace 2 semanas


    Colombia Medtronic A tiempo completo

    **Careers that Change Lives **A Day in the Life Responsibilities may include the following and other duties may be assigned. - Represents company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders or registrations, and when necessary...


  • Colombia Intelcia A tiempo completo

    Staffaro is Looking for customer reps who have almost 2 years of experience in the field and are completely fluent in English (Nearly C1+ or Native) Qualifications: Fluency in verbal and written Spanish; additional language skills are an advantage Customer service experience preferred but not mandatory High speed stable internet connection Reliable and...


  • Colombia ttg Talent Solutions, Inc. A tiempo completo

    **Retention Specialist (customer service retention)** **Medellin** **Full-time - permanent** **Salary depending on experience** At ttg Talent Solutions we are looking for a **Retention Specialist** to join one of our amazing clients. You will be in charge of providing support to the Commercial Area Management in the Customer Retention and/or Insured area....


  • Colombia, Huila Jairo Santa A tiempo completo

    We are seeking a Level 1 Technical Support and Customer Service Agent to join our customer service team. This role is instrumental in providing entry-level technical support to our customers, resolving technical issues, and ensuring a satisfactory end-user experience. The position is completely remote and will require availability to work night hours, from...

  • (90% English) Customer Service Associate

    Encontrado en: Talent CO C2 - hace 1 semana


    Colombia Teleperformance A tiempo completo

    What We’re Looking for ️Why TP?We are experts in global digital business services in 100 countries with nearly 500,000 Teleperformers around the world! Great Place To Work has certified us as one of the best places to work for in Colombia and the world. We don't stop innovating and we always go beyond.Are you ready to be part of the TOP team? What...

  • Csr English Suw

    hace 2 horas


    Colombia, Huila Foundever A tiempo completo

    **About Us** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...


  • Colombia, Huila Career Shepherd A tiempo completo

    _**Please submit your CV in English**_ **Position**: Head of Customer Support **Schedule** : Full time, Monday-Friday, 8:30AM-5:00PM Pacific Standard Time (PST) **Salary**: $1500-$2500/month **Scope of Work**: - Process Orders in Niko Health (DME Software) - Find eFax - Type in demographics and insurance information - Find the correct inventory in our...


  • Colombia Compsys A tiempo completo

    CompsysIT is a leading Nationwide Managed Service Provider specializing in providing comprehensive IT solutions and support to businesses of all sizes. With a team of highly skilled professionals and years of industry experience, we are committed to delivering top-notch IT services that align with our client's goals and help them achieve their business...

  • Customer Service

    hace 1 semana


    Colombia Hoy trabajas.com A tiempo completo

    **Cargo**:Customer Service** **Salario**:2.500.000 a 3.500.000** **Medellín** Importante empresa requiere Customer Servicie para **MEDELLIN** personal con o sin experiência comercial con nível de **inglés B2 **en adelante, dentro de sus funciones estará trabajo en línea financiera con la finalidad de resolver preguntas informativas, pqr, quejas y...


  • Colombia VELUM DESIGN A tiempo completo

    The Customer Service Agent position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. **Responsibilities** - Manage large amounts of inbound and outbound calls in a...

  • Customer Service

    hace 3 días


    Colombia Sky green Cargo SAS A tiempo completo

    Profesional, técnico, tecnólogo o estudiante en comercio exterior, negocios internacionales o afines para desempeñarse como customer service; experiência no requiere. Funciones: - Consecución y proyección de objetivos para obtener clientes nuevos - Construcción y depuración de bases de datos específicas - Creación de relaciones de confianza con...


  • Colombia Solvo Global A tiempo completo

    Las especificaciones de la vacante son las siguientes: Estamos buscando personas en la ciudad de Medellín que puedan trabajar de manera 100% presencial para una importantísima aerolínea norteamericana en su línea de customer service a través de chats a partir del 12 de Junio. Necesitan tener un inglés mínimo en B2+ y 6 meses de experiência en...


  • Colombia ttg Talent Solutions A tiempo completo

    **Position Title: Customer Care Service Manager** **Location: Remote** **Schedule: 9:00 a.m. - 5:00 p.m.** **Contract Type: Permanent** **Salary: Competitive** **Description**: The Customer Care Service Manager (CCSM) plays a pivotal role in the lifecycle management, growth, and retention of the assigned customer base. Reporting to the Senior Manager of...


  • Colombia Nassau National Cable A tiempo completo

    **Nassau National Cable** is an **e-commerce** company that has been operating within the industrial sector and has experienced a remarkable growth of 500% over the last two years, expanding its presence to six countries worldwide. We're looking for an **Customer Sales Representative **to join our company. - Position: Full-time. - Location: Hybrid....

  • Customer Service Agent

    hace 2 horas


    Colombia iQor A tiempo completo

    **Responsibilities** - Communicate with customers via phone - Provide knowledgeable answers to questions about product, pricing and availability - Work with internal departments to meet customer's needs - Data entry in various platforms **Qualifications** - Excellent phone etiquette - English (B2) - Basic understanding of call center KPIs: AHT, Service...


  • Colombia, Huila Philips A tiempo completo

    **Job Title**: Remote Service Engineer (based in Medellin) **Job title**: Remote Service Engineer (based in Medellin) **Your role**: - Responsible for following defined procedures and methodologies to install, configure, test, maintain and support hardware and software solutions - Oversees problem identification, system architecture...