Customer Success Manager
hace 7 meses
A Customer Success Manager’s responsibilities include supporting customers as they transition from sales prospects, building close relationships that often last beyond any one project or job-order lasting process ownership with the business itself.
Ultimately, you will work directly with clients to help solve their problems and ensure their satisfaction while they are an active account with us. You will also work closely with other employees to ensure customer questions and concerns are addressed in a timely manner.
**Requirements**:
- Proven work experience as a Customer Success Manager or similar role
- Experience working with brand image and promoting value through customer experience
- Exceptional ability to communicate and foster positive business relationships
- Technical skills required, as they relate to the use of the product or service
- Accountability and personal organization are essential
- Experience in managing a diverse group and training each according to company standards
- A communications or marketing degree is preferred
**Benefits**:
- Indefinite term contract + social benefits
- Modality: Remote
-
Customer Success Manager
hace 6 meses
Desde casa, Colombia NEXT IDEA TECH A tiempo completoWe are seeking a Customer Success Manager who will be pivotal in leading product implementation and providing continuous support throughout the client lifecycle. This role involves advising finance professionals across various levels, customizing and optimizing their financial planning and analysis processes, and ensuring they are fully trained on the latest...
-
Customer Success Manager
hace 7 meses
Desde casa, Colombia Curv Group LLC A tiempo completo**Customer Success Representative** Ready to dive into a world of innovation and make waves in customer success? We design, manufacture, and distribute groundbreaking products globally, and as we continue to grow, we're on the lookout for motivated individuals to join our vibrant team! **About Us**: With headquarters in Miami and Chicago, USA, we're not...
-
Customer Success Manager
hace 7 meses
Desde casa, Colombia Graphite A tiempo completoGraphite is a technology-enabled growth agency that helps fast-growing companies like Masterclass, Notion, and BetterUp unlock sustainable revenue through content and SEO. We’re obsessed with impact— it’s foundational to who we are, why we’re successful, and how we approach delivering outcomes for clients and ultimately, everyone on the internet. We...
-
Customer Success Manager 2
hace 6 meses
Desde casa, Colombia Hyland Software A tiempo completo**Overview**: - The Customer Success Manager 2 helps new and existing customers derive the most value from the company's products and services. This role will be responsible to own the customer journey post-implementation which will include maintaining strong customer and partner relationships ensuring product adoption and stability reduce risk and work to...
-
Customer Success Manager 2
hace 6 meses
Desde casa, Colombia Hyland Software A tiempo completo**Overview**: - The Customer Success Manager 2 helps new and existing customers derive the most value from the company's products and services. This role will be responsible to own the customer journey post-implementation which will include maintaining strong customer and partner relationships ensuring product adoption and stability reduce risk and work to...
-
Customer Success Manager
hace 7 meses
Desde casa, Colombia Staff4Me A tiempo completo**Responsibilities**: - Supervise the performance of the engineering team, offering constructive feedback to ensure adherence to established processes and procedures. - Manage ticket assignment processes, ensuring equitable distribution of workload among agents. - Monitor real-time dashboard data, escalating priority tickets and VIP escalations as necessary...
-
Customer Success Specialist
hace 6 meses
Desde casa, Colombia Wolfram A tiempo completo**Job title**: Customer Success Specialist **Responsibilities** - Owning the entire relationship with assigned clients, including onboarding, implementation, training, adoption, retention and satisfaction - Establishing relationships as a trusted and strategic advisor to help ensure the continued value of Wolfram's key products and services - Developing and...
-
Client Success Specialist
hace 6 meses
Desde casa, Colombia Right Customer A tiempo completo**_Only CV’s in English will be considered._** **Position**: Client Success Specialist **Working Hours**: M-F 9AM-6PM EST **Salary**: $900-$1500 USD/Monthly **Type of Contract**: Independent Contractor **Role Overview** **Responsibilities**: - Conduct weekly Zoom calls and maintain daily communication via Slack with clients. - Track and report key...
-
Customer Success Manager
hace 7 meses
Desde casa, Colombia Tier Eleven A tiempo completo**Note: Below are some important considerations before reading on (we want to make the best use of your time)** - Internal at Tier 11 - we refer to the Customer Success Manager as a **CSO (Client Success Owner)**: - We are looking for a CSO with a strong background/experience in Digital Marketing (preferably at a marketing agency) - (nice to have): We are...
-
Customer Success Manager, Scale
hace 6 meses
Desde casa, Colombia Deel A tiempo completo**Who we are and what we do** Deel is a global team that helps businesses hire anyone, anywhere, easily. Deel consists of more than two thousand self-driven individuals spanning over 100 countries. Our unified yet diverse culture keeps us continually learning and innovating the Deel platform and our products for customers. Companies should be able to hire...
-
Customer Experience Program Manager
hace 7 meses
Desde casa, Colombia Zayo Group A tiempo completoCompany Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include...
-
Customer Success
hace 6 meses
Desde casa, Colombia Pavago A tiempo completo**Job Title**: Customer Success and Support Specialist **Position Type**: Contract, Full-Time, Remote **Working Hours**: US - CST **About Pavago** **Responsibilities**: - **Demos and Onboarding**: Assist with conducting product demos, collaborating with the sales team to showcase features and benefits to potential customers. Participate in onboarding...
-
Customer Success Associate Lead
hace 7 meses
Desde casa, Colombia dLocal A tiempo completo**Why you should join dLocal?** dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make...
-
Senior Customer Success Manager, Nam
hace 7 meses
Desde casa, Colombia Deel A tiempo completo**Who we are and what we do** Deel is a global team that helps businesses hire anyone, anywhere, easily. Deel consists of more than two thousand self-driven individuals spanning over 100 countries. Our unified yet diverse culture keeps us continually learning and innovating the Deel platform and our products for customers. Companies should be able to hire...
-
Success Manager QA Usa
hace 6 meses
Desde casa, Colombia TripleTen A tiempo completo**TripleTen** is a service that empowers individuals, regardless of their prior experience, to embark on the exciting and challenging journey of mastering tech professions. Our bootcamps focus on training students in software engineering, data science, business intelligence analytics, and QA engineering in a feasible and accessible way, ultimately leading...
-
Customer Success Consultant
hace 7 meses
Desde casa, Colombia Driv.in A tiempo completoGet Coach Pro**Drivin **es un TMS SaaS que satisface necesidades logísticas de grandes, medianas y pequeñas empresas con operaciones intensivas de transporte. Ayudamos a nuestros clientes a rentabilizar y hacer más eficientes sus operaciones, mejorando su competitividad, nível de servicio y la experiência de sus clientes finales. Somos una solución...
-
Sales Operations and Client Success Manager
hace 6 meses
Desde casa, Colombia 1840 & Company A tiempo completoOur client is a dynamic and rapidly-growing content marketing agency specializing in serving technology companies across various verticals, including fintech, healthtech, edutech, insuretech, and ecommercetech. The Sales Operations and Client Success Manager plays a crucial role in supporting the sales team within the agency. The primary purpose of the...
-
Student Success Manager
hace 6 meses
Desde casa, Colombia TripleTen A tiempo completo**Please submit all resumes or CV's in English. :)** **** - At _TripleTen_, we're building an international family of digital re-skilling products to help people with versatile backgrounds learn a new profession and build a sustainable career in tech. Our program graduates have landed jobs at top companies like Tesla, Spotify, PlayStation, Google, and...
-
Marketing Manager
hace 7 meses
Desde casa, Colombia Harris Computer Systems A tiempo completoMarketing Manager Ambulatory Core is seeking a skilled and experienced Marketing Manager to join our Marketing Team. The Marketing Manager will be responsible for developing, implementing, and optimizing marketing strategies and campaigns to drive customer acquisition, retention, loyalty, and engagement. This individual will work closely with...
-
Customer Growth Manager
hace 6 meses
Desde casa, Colombia Howdy A tiempo completoOur business model is aligned with you**:as you get paid more, we get paid more.** How we work: we don't track your hours - flexible work from home - new Macbook Pros - work on products long term - work directly with teams in the US. **Customer Growth Manager**: **Desired Skills**: - +5 years plus working as a CSM - Mandatory experience in Fintech...