New Customer Coordinator
hace 2 días
**Join a team that is changing millions of lives.**
Transforming smiles, changing lives
At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.
Ready to join us?
**About this opportunity**
As a New Customer Coordinator, you will be responsible for guaranteeing the excellence on the execution of the New Customer program in Ortho Channel. Reporting directly to CALA Sales Leader you will bring learnings and insights regarding all the steps of the program focusing on delivering a positive customer experience and driving growth by continually understanding business and customer needs.
**In this role, you will**
- Responsible for the execution of the New Customer Journey in Ortho Channel trough frequent alignment with crossfunction stakeholders: Clinical Support, CommOps, Sales, Clinical Education among others;
- New Customer Program sales execution KPIs follow-up and analysis;
- New Customer Nps follow up and analysis;
- Strategy definition regarding leads;
- Provide constant information and data regarding the evolution of the NC journey to CALA Sales Director.
- Propose solutions based on customers feedbacks and business insights focused on reducing the number of inactive Doctors and the achievement of 30% of Doctors certified per quarter with activation of 3 cases each.
- Plan and execute sales strategy to determine practice vision, identify gaps, and establish solutions to drive growth.
- Collaborate with other sales teams to learn and guarantee the best results for Caribbean and Latin America Region.
**In this role, you’ll need**
- 5 years of experience in the segment (experience in clinic and sales functions is preferred).
- Dentistry bachelor’s degree.
- Mobility to the city where the position is based.
- Excellent oral and written communication skills.
- Strong multi-tasking as well as problem solving skills.
- Experienced in creating action plans.
- English skills are desirable.
**Sound like a good fit?**
Great Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.
**About Align**
Align Technology is a publicly traded medical device company that is **transforming smiles and changing lives**. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials.
By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work - these are just some of the things employees say make Align Technology a great place to work.
We respect your privacy. Please review our **Applicant Privacy Policies** **for additional information.
**Global Diversity Statement**:
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time.
**Equal Opportunity Statement
-
Scheduling Coordinator
hace 6 meses
Colombia Fresh Desk A tiempo completoWe're looking for a new Scheduling Coordinator to join our team! **MUST BE LOCATED IN MEDELLIN - Work on site** **Job Summary** The Scheduling Coordinator is the lead customer service contact person for all clients, guests, and prospects. They are essential in the day-to-day operations of the store. The Scheduling Coordinator must monitor client sessions...
-
Scheduling Coordinator
hace 7 meses
Colombia Fresh Desk A tiempo completo**Job Summary** The Scheduling Coordinator is the lead customer service contact person for all clients, guests, and prospects. They are essential in the day-to-day operations of the store. The Scheduling Coordinator must monitor client sessions to ensure they arrive on time. They also need to help promote the renewals of current customers. The Scheduling...
-
Patient Coordinator
hace 6 meses
Colombia RVStaffing A tiempo completo**Red Valley, **the **fast-growing company **in **Medellín,** is looking for an English-speaking and proactive **Patient Coordinator **with experience in the american healthcare industry, to join our medical vertical. As a **Patient Coordinator**, you will specialize in assisting daily callers with anything related with their procedures at the clinics....
-
Patient Coordinator
hace 7 meses
Colombia RVStaffing A tiempo completoJoin **RedValley,** the rapidly expanding company based in Medellín, and become an integral part of Premier Med Group as a **Patient Coordinator**. In this role, you'll be the cornerstone of our patient experience, providing exceptional assistance to callers and ensuring their journey through our clinics is seamless and stress-free. Our partnership with...
-
Customer Service Representative
hace 7 meses
Colombia RVStaffing A tiempo completo**RedValley**, the fast-growing company in **Medellín**, is looking for a talented, and strategic, **Patient Coordinator to join Premier Med Group**. As a **Patient Coordinator**, you will specialize in assisting daily callers with anything related to their procedures at the clinics. Through inbound or outbound contacts, you will provide a top-notch...
-
Customer Service Representative
hace 2 días
Colombia SuperStaff A tiempo completoThe Customer Service Coordinator is the employee that handles all customer inquiries and complaints as appropriate, including Spanish translation calls. This position at the corporate office works closely with the Sales Support & Liaison Team Lead and Operations Supervisor and contributes greatly to the overall satisfaction of our customers, vendors, and...
-
Healthcare Customer Care Representative
hace 6 meses
Colombia RVStaffing A tiempo completo**RedValley**, the fast-growing company in Medellín, is looking for a talented, and strategic, _ **Patient Coordinator**_ to join **Loop Medical Center**. We have partnered with an Interventional Pain, Vein, and Arthritis Management Clinic in Chicago, Illinois. The care team at Loop Medical Center prioritizes patients, listening to their stories and working...
-
Multilingual Dispatch Coordinator
hace 3 semanas
Colombia Crunch Fitness - Spanish Fort A tiempo completoCompany Overview:">Crunch Fitness - Spanish Fort is a dynamic and rapidly growing fitness center that prides itself on providing exceptional customer service. As a Multilingual Dispatch Coordinator, you will play a crucial role in ensuring seamless communication between customers, technicians, and sales teams.
-
Customer Success Coordinator
hace 7 meses
Colombia RVStaffing A tiempo completoWhat You'll Do: - Build and maintain strong relationships with customers to understand their needs and ensure their overall satisfaction. - Serve as the primary point of contact for customer inquiries, concerns, and requests, delivering timely and effective resolutions. - Proactively identify opportunities to upsell and cross-sell products or services to...
-
Placement Coordinator
hace 7 meses
Colombia Lean Tech A tiempo completoLean Tech is a** fast-growing** company located in **Medellín, Colombia**. We currently have one of the most prominent networks within the **entertainment**, **financial, **and **logistics** industries. Our corporate projections represent **hundr**eds** of opportunities for our professionals to **grow** and **boost** their careers. Working with us means...
-
Content Loading Coordinator
hace 7 meses
Colombia Symphonic Distribution A tiempo completo**Content Loading Coordinator** Symphonic Distribution is a 100% independent music distribution and marketing company headquartered in downtown Tampa, FL and with offices in Brooklyn, Nashville, Denver, and Bogota, Colombia. We focus on distributing, promoting, and developing great independent music from artists, record labels, and many more. Not only do we...
-
Driver Coordinator
hace 2 días
Colombia GP Transco A tiempo completo**About Us**: GP Transco is an asset-based trucking and logistics company, currently operating 500 trucks and over 700 trailers over the road. Headquarters located in Joliet, IL USA. We are one of the highest-paying trucking companies in the United States and pride ourselves on bringing a modern approach to the industry, and not settling for outdated...
-
People Ops
hace 2 días
Colombia LiveVox A tiempo completo**People Ops (HR) Coordinator, Colombia**:** About LiveVox** LiveVox is a next-generation contact center platform that powers more than 14 billion interactions a year. We seamlessly integrate omnichannel communications, CRM, AI, and WFO capabilities to deliver an exceptional agent and customer experience while reducing compliance risk. Our reliable,...
-
Carrier Account Coordinator
hace 6 meses
Colombia Holafly A tiempo completo**About the company**: Holafly is a fast-growing start-up that is changing how travelers connect to the internet abroad. ✈We are a young and international team of over 200 people based worldwide! Since 2018, we have helped thousands of travelers by providing global internet to more than 160 worldwide destinations. **Main Responsibilities**: - Day-to-day...
-
Senior Medical Scheduling Coordinator
hace 3 semanas
Colombia Solvo Global A tiempo completoWe are seeking a highly skilled Senior Medical Scheduling Coordinator to join our team at Solvo Global in Medellin. As a key member of our staff, you will play a crucial role in coordinating appointments and ensuring the smooth operation of our medical office environment.**Salary:** The estimated salary for this position is $45,000 - $55,000 per year,...
-
Scheduling Coordinator
hace 6 meses
Colombia Solvo Global SAS A tiempo completo☼Job Opportunity: Scheduling Coordinator☼ Are you a proactive and customer-oriented individual? We’re seeking a Scheduling Coordinator to join our dynamic team! As a key player in our organization, you’ll be responsible for managing patient scheduling and ensuring smooth operations at our dental practice. Position Details: Location: On-site in...
-
Logistics Coordinator
hace 7 meses
Colombia RVStaffing A tiempo completo**RedValley, the coolest and fastest-growing company**, is seeking an experienced **Logistics Coordinator** to manage all aspects of logistics throughout our supply chain. The Dispatcher/ Logistics Coordinator will be responsible for organizing and providing efficient transportation and storage solutions for the entire lifecycle of our products, from the...
-
Equipment Coordinator
hace 9 meses
Colombia SuperStaff A tiempo completoWe're seeking an experienced Bilingual Equipment Coordinator to join our team, responsible for processing equipment orders placed by Equipment Sales force; coordinating, staging, and delivery of equipment orders; acting as a liaison between equipment specialist, service managers, manufacturers, and distribution centers regarding equipment orders; receiving...
-
New Home Sales Specialist
hace 3 semanas
Colombia Starlight Homes A tiempo completoAt Starlight Homes, we're committed to making the dream of homeownership a reality for everyone.We're seeking a highly skilled New Home Sales Consultant to join our team in Atlanta, Georgia. As a trusted guide, you'll navigate buyers through the home buying process, helping them achieve their goals and make informed decisions.As a key member of our sales...
-
Dispatcher/logistics Coordinator
hace 7 meses
Colombia RVStaffing A tiempo completo**RedValley, the coolest and fast-growing company**, is seeking an experienced **Dispatcher/ Logistics Coordinator** to manage all aspects of logistics throughout our supply chain**. The Dispatcher/ Logistics Coordinator** will be responsible for organizing and providing efficient transportation and storage solutions for the entire lifecycle of our products,...