Deal Desk Specialist
hace 5 meses
Through the power of trillions of dollars in business spend, Coupa’s mission is to unlock our customers' full potential to do well and do good, anchored in our shared belief that we are smarter together. Our customers, suppliers, and employees
- our Coupanians
- come together to co-create ideas and innovations that impact the power of spend.
**Responsibilities**:
- Assist in managing the North America Deal Desk function and assist the field with Deal Structuring, Quoting and Pricing, Special Terms and Exception Approvals Management
- Work with finance to ensure all deals have the appropriate booking packages. This includes fully executable agreements and proof of delivery
- Assist the Field Organization during the customer/contracting lifecycle, from Lead-to-Quote
- to Contract-to-Order-to-Booking-to-Renewal/Cross-sell/Up-sell
- Participate in the review of and response to RFP’s, RFI’s, RFQ’s
- Establish and enforce contracting guidelines and methodology; Work with corporate functions to develop and train field operations on best practices for fulfilling standard as well as non-standard deals, including communications to sales, services and management teams on contracting best practices
- Train sales and channel partners on pricing, quoting and contracting models and best practices and consult with field teams on specific contracts where appropriate
- Identify and analyze problems using sound judgment and creatively determine solutions in order to effectively resolve issues and continuously improve business processes and systems
- Ensure and manage data quality in SFDC for all proposed and closed quotes/deals. This includes special customer pricing, customer entitlements, and deal amounts
**Requirements**:
- Minimum of 5+ years of demonstrated work experience in related fields; Software Sales/Software Accounting/Finance/Revenue Recognition/Legal/ Sales Planning/Operations or Business Contracting
- BS/BA required
- Excellent understanding of various licensing models including but not limited to named and concurrent users, ELAs, term and subscription-based pricing, as well as hosted (SaaS) and Cloud models; Knowledge of GSA practices and international pricing preferred
- Strong understanding of revenue recognition considerations required
- Strong financial modeling and analysis skills; program and project management skills required
- Excellent written and verbal communication skills; Must be comfortable presenting business cases and complex pricing proposals to senior executives
**Resumes submitted for this position but be written in English**
**PLEASE SUBMIT YOUR RESUME/CV IN ENGLISH FOR CONSIDERATION**
At Coupa, we’re building a great company that is laser-focused on three core values:
**ensuring customer success** with an obsessive and unwavering commitment to making customers successful,
**focusing on results** with a relentless focus on delivering results through innovation and having a bias for action, and
**striving for excellence** with our commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.
At Coupa, we have a solid and innovative team dedicated to improving the spend management processes of today's dynamic businesses. We celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. Learn more about our commitment to fostering diversity, equity and inclusion at Coupa here. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.
- Coupa’s Privacy Policy_
-
Deal Desk Analyst
hace 5 meses
Bogota, Colombia Placer.ai A tiempo completo**ABOUT PLACER.AI**: Placer.ai is a fast-growing big data startup led by seasoned executives and repeat entrepreneurs who are building the world's first "Google Analytics for the physical world." Placer.ai’s platform provides instant visibility into any property in the U.S., presenting accurate details about visitation patterns and demographic breakdowns...
-
Deal Desk Analyst
hace 5 meses
Bogota, Colombia Netskope A tiempo completo**About Netskope**: Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. **About the...
-
Customer Support Specialist
hace 5 meses
Bogota, Colombia Sur A tiempo completoWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...
-
Cloud Infrastructure and DevOps Help Desk Specialist
hace 5 meses
Bogota, Colombia Blue Orange Digital A tiempo completo**Company Overview**: **Position Overview**: We are seeking a dedicated and knowledgeable Cloud Infrastructure and DevOps Help Desk Specialist to join our team. This role is crucial in supporting our cloud-based services and internal development operations, providing both in-depth technical assistance and high-level customer service. This is a full-time...
-
IT Service Desk Shift Lead
hace 5 meses
Bogota, Colombia Emapta A tiempo completo**Job Information**: Job Family **IT*** Work Arrangement **Onsite*** City **Usaquen*** State/Province **Distrito Capital de Bogotá*** Country **Colombia*** **Elevate Your Career with Emapta: Where Innovation Meets Opportunity** Experience the pinnacle of outsourcing success with Emapta. Boasting over a decade of industry mastery across six...
-
Global Field Business Support Specialist
hace 5 meses
Bogota, Colombia SAP A tiempo completo**We help the world run better** **What you will do** In your role as a Global Field Business Support Specialist, you will be responsible for the execution of the end-to-end deal operational process for specific deal motions. This is a central team acting as a deal support center for SAP Account Executives in the region. The Field Business Support Team...
-
Technical Support Specialist
hace 5 meses
Bogota, Colombia Johnson Controls A tiempo completoJohnson Controls is looking for a Technical Support Specialist to join our service desk team in Bogota (Colombia). The role is to provide support for our clients in Access Control products and Electronic Security (alarms systems, CCTV). Our service desk team works in a dynamic and stimulating environment with the latest technologies that promotes career...
-
SAP Solution Advisor Specialist for Business
hace 5 meses
Bogota, Colombia SAP A tiempo completo**We help the world run better** Summary The Solution Advisor Senior Specialist possesses advanced/expert level knowledge of SAP and partner software solutions and participates in sales cycles as a member of the virtual account team in support of the sales account strategy. A Solution Advisor Senior Specialist interacts with prospective customers through...
-
Specialist Sls
hace 5 meses
Bogota, Colombia DHL A tiempo completo**Title**: Specialist SLS & Programs (AFR) **Location**: GSC BOG Process quotes, consult and update documentation, use corporate systems such as Fresh desk, Sales Exchange and start presenting at Quote Shop. **Key Responsibilities**: - Expertise in Quoting process and fast learner as this person will need to know the step by step of all scopes that we...
-
Accelerated Sales Engineer Senior Specialist
hace 6 meses
Bogota, Colombia SAP A tiempo completo**We help the world run better** Responsible to accelerate sales for solution, nurture topic, strategic sales program or designated segment determined to require a period of extraordinary attention. The scope of activities spans from thought leadership, creating awareness in the market, best practice development, enabling field sales / value adding teams /...
-
Specialist Crt
hace 5 meses
Bogota, Colombia DHL A tiempo completo**Title**: Specialist CRT **Location**: GSC BOG Responsible for managing ocean freight transportation bookings for an MX customer. This involves coordinating with the customer to understand their shipping needs, ensuring there is space available on the vessels for their goods, processing the necessary documentation for the shipment, coordinating with the...
-
Customer Service Specialist
hace 5 meses
Bogota, Colombia Johnson & Johnson A tiempo completoDiversity, Equity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion, or any other trait, YOU are welcome in all open positions at the largest...
-
Pricing Specialist
hace 5 meses
Bogota, Colombia GE Healthcare A tiempo completo**Job Description Summary**: GE Healthcare es un innovador líder mundial en tecnología médica y soluciones digitales con más de 100 años de experiência en la industria de la salud y alrededor de 50.000 empleados en todo el mundo. Permitimos a los médicos tomar decisiones más rápidas e informadas a través de dispositivos inteligentes, análisis de...
-
Customer Service Sr Specialist
hace 5 meses
Bogota, Colombia Kenvue A tiempo completoDescription **Who We Are** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our...
-
Solution Specialist
hace 7 meses
Bogota, Colombia Microsoft A tiempo completoMicrosoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can...
-
Payroll and Operations Specialist
hace 5 meses
Bogota, Colombia Hub Talent A tiempo completoAs an HR Payroll and Operations Specialist you will support the HR Team by lending high-quality HR administration and Payroll support to the Colombian office, coordinating employee changes and employee relations. Keen on broadening your skills in several HR areas and finding joy in helping others by wearing multiple “hats” in a fast-paced...
-
Marketing Outreach Specialist
hace 5 meses
Bogota, Colombia Chef's Deal Restaurant Equipment Co. A tiempo completo**Responsibilities**: - Develop and implement marketing strategies to increase brand awareness and sales. - Conduct outreach to potential customers and partners to build relationships and drive business growth. - Create and manage social media campaigns to engage with customers and promote our products. - Collaborate with the sales team to develop sales...
-
Trade Compliance Specialist, Colombia
hace 5 meses
Bogota, Colombia 3M A tiempo completo**Job Description**: Trade Compliance Specialist, Colombia Collaborate with innovative 3Mers around the world As Trade Compliance Specialist you will be in a key role in providing professional support, coordination and tactical execution of various projects and related activities in support of 3M's strategic plan and key Trade Compliance-related...
-
Partner Success Specialist
hace 5 meses
Bogota, Colombia Uber A tiempo completo**About the Team** Whether it's a sandwich, a burrito, or groceries, the Uber Eats team builds technology to connect people with what they want, when and where they want it. Our Sales and Sales Operations teams are on the frontline introducing restaurant partners to Uber Eats and partnering with restaurants to grow our businesses together. **About the...
-
Latam Commodity Trading Graduate Programme
hace 5 meses
Bogota, Colombia Trafigura A tiempo completo**Main Purpose**: LATAM Commodity Trading Graduate Programme - Regional Office MONTEVIDEO Our two year graduate development programme is designed to provide you with a structured series of rotations across our core trading business, in areas such as Deals Desk, Operations, and Trade Finance. You will have the opportunity to complete three 8 month...