Client Solutions Manager
hace 6 meses
The Client Solutions Manager for Meta's Global Marketing Solutions team is a strategic, forward thinking, enthusiastic solution-driver who puts our partners business at the core of everything we do. This is an outstanding opportunity to build and manage key client relationships, be recognized as a platform and product expert, demonstrating sharp skills in media planning, strategy, and measurement to the top CENAM ( Central America) and Caribbean advertisers.With proven understanding of both performance and brand marketing, this role is responsible for partnering with Client Partner & larger pod to nurture & develop trusted client relationships, drive revenue through strategic selling and optimizing complex opportunities. Sharp understanding & interest to leverage data and analytics to build solutions for partners. The Client Solutions Manager will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires strong consultative sales, analytical & measurement skills, with a focus on client service, and the ability to thrive in a dynamic, fast moving, team-focused environment.This position will be based in our Bogota office.
**Client Solutions Manager - CENAM & Caribbean Responsibilities**:
- Own and be accountable for quarterly and annual revenue goals, rhythm of business, pipeline management and growth goals across a diversified book of the largest advertisers in CENAM & Caribbean
- Act as a Marketing Solutions Expert In partnership with Client Partner, identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
- Oversee internal account operations (e.g. troubleshooting issues, account set up, etc.)
- Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership
- Analyze data and insights to guide strategy and implementation of Meta solutions Relationship
- Management Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)
- Work and collaborate with diverse group of internal cross-functional teams
- Media & Measurement Strategy and Implementation
- Project Management and Internal Operations Project manage complex & dynamic work streams
- Guide media and creative strategy, planning, and implementation of campaigns to deliver against Key Performance Indicators Outline and oversee measurement strategy, tracking, and results delivery Identify optimization opportunities for improving performance
- Proficient in advising Meta solutions to drive brand & performance outcomes
- Ability to travel internationally 25% of the time
**Minimum Qualifications**:
- 5+ years of experience in performance marketing, digital marketing and/or account management roles
- Working with digital media in Latin America in one of the following (Platform, advertiser, agency, or representative/reseller)
- Experience aligning a global strategy with regional/local counterparts
- Experience with Excel, experience with analyzing datasets and delivering insights
- Problem solving experience, navigating complexity
- Experience working with cross-functional teams with experience influencing c-level executives
- Demonstrated experience presenting ideas
- Fluent in both Spanish and English
**Preferred Qualifications**:
- Knowledge and familiarity of Consumer Packaged Goods, Retail or Financial Services category
- Deep understanding of Meta's products & solutions to independently inform media/creative recommendations
- Demonstrated experience with digital media platforms, advertising metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, creator partnerships)
- BA/BS degree in a technical or marketing field
- Experience in Advanced Measurement, Performance analyses, and Product Adoption. Running forecasting analysis and implementing solutions based on data insights.
**About Meta**: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
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