Customer Support Consultant

Job Summary: The CS Supervisor will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The person will provide support, direction, monitoring, and coaching to the assigned team in...

**Descripción del puesto**: The Customer Service Agent will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. **Responsibilities**: Confer with customers...

Unlock your remote work journey: you shine, we match you! Once you apply, you will be receiving your profile link in the next 24hrs. After applying you will need to complete your profile, receive follow-ups from our talent advisors, and our AI platform will do the rest. Summary:As a Customer Success Manager in a company within our network, you will be...

Barranquilla - Customer Service Agent Req ID#: 380245 On Site, Barranquilla, CO Job Description: About UsFoundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions,...

About UsFoundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...

Job Summary: The Customer Service Analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. **Responsibilities**: - Confer with customers by telephone...

Job Summary: The Customer Service Analyst French will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. **Responsibilities**: - Confer with customers by...

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates around the world, we are the team behind the best experience of more than 750 of the most important brands in the world. Our innovative CX, technology, and experience solutions are designed to support our clients' operational needs and deliver a seamless experience...

Si eres un/a profesional orientado/a a resultados y deseas avanzar en tu carrera, **¡Aprovecha esta oportunidad!** **Responsabilidades**: - Proporcionar atención al cliente a los clientes de Bonaventure por teléfono, correo electrónico y otros canales seleccionados - Asumir la responsabilidad de los problemas de los clientes más complejos y escalarlos...

As a **Logistics Operations Support**, you will negotiate rates with carriers to cover loads that were tendered over by a customer. **Some of your responsibilities are but are not limited to**: - Ensure that the trucks being traded are full. - Data entry on load boards, portals, and TMS. - Communication between brokers and customers. - Track and trace. -...

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

**Descripción del puesto**: Job Summary: The Retail Analyst Level I is the first point of contact for the users who call our IT Service Desk. The Retail Analyst Level I answers incoming calls, tracks all information in a call tracking system, provide basic desktop support. The Retail Analyst Level I escalates unresolved problem/issues/requests to the proper...

About the Role As our new Costumer Service Manager (CSM) you will play a crucial role in maintaining positive relationships with our customers and promo our excellent service. You will be responsible for overseeing the customer service operations within the organization. Your primary role will involve ensuring that our customers receive high-quality...

**Inside Sales Specialist - Barranquilla en modalidad presencial** Job Purpose: Increasing sales revenue by providing excellent customer service by focusing on the eeds of individual customers directly or through the support of the team, promoting long-term customer relationships and customer loyalty. **Areas of Responsibility and Key Tasks**: -...

Customer Service ManagerAs our new Costumer Service Manager (CSM) you will play a crucial role in maintaining positive relationships with our customers and promo our excellent service. You will be responsible for overseeing the customer service operations within the organization. Your primary role will involve ensuring that our customers receive high-quality...

Job Summary: **Responsibilities**: - Manage and organize the Incident and Request Queue for Auxis clients, ensuring tickets are assigned correctly. - Serve as the initial point of contact for customers and provide solutions to their issues. - Escalate unresolved queries to the next level of support as needed. - Guide customers through troubleshooting...

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates around the world, we are the team behind the best experience of more than 750 of the most important brands in the world. Our innovative CX, technology, and experience solutions are designed to support our clients' operational needs and deliver a seamless experience...

Training Manager - Learning and Development What You’ll be Doing Do you have a passion to train and guide others towards best practices? Ready to help people reach for amazing? You'll coach and support to enhance the engagement and success of your team of training specialists in achieving goals. You'll evaluate trainers, curriculum, and processes....

Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a junior position, the analyst will develop skills working with a single account, until acquiring the required knowledge to work on more accounts. **Responsibilities**: -...