Manager, Learning

Training Manager - Learning and Development

What You’ll be Doing

Do you have a passion to train and guide others towards best practices? Ready to help people reach for amazing? You'll coach and support to enhance the engagement and success of your team of training specialists in achieving goals. You'll evaluate trainers, curriculum, and processes. You'll lead the team to attain productivity and quality goals.

You'll report to the Senior Manager. You'll contribute to the success of the business, your team, and learners through managing the training programs.

During a Typical Day, You’ll

Manage daily operations, processes and reporting Improve the main success metrics associated with training goals Deliver excellent customer service and communication Develop, support, and evaluate the team to help them reach for amazing Ensure your team has the tools, systems, and support needed to perform trainings

What You Bring to the Role

1-year minimum experience managing training or adult learning programs 4+ years' experience in training and adult learning Nurture an inclusive learning environment Coaching, reporting, and analysis skills Customer and employee-focused mindset Working knowledge of database applications such as MS Office (Excel, Outlook, PowerPoint), Oracle, Kronos, Tandberg Call center experience

What You Can Expect

Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

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