Billing & Collections Analyst

hace 2 semanas


Bogota, Colombia Instaleap LLC A tiempo completo

**What this is all about**

We are a global company focused on developing the best fulfillment & delivery technology in the world. We provide leading retailers such as Walmart, Falabella, and HEB with advanced software solutions to conquer the eCommerce market through flawless operations.

Our technology is designed to operate at a large scale, driving cost efficiencies and providing the most delightful digital customer experience, in line with the best providers in the world. We strive to help traditional retailers take on the digital world in just a few days.

**Profile**
As a Billing and Collections Analys at Instaleap, you will play a vital role in our financial operations by managing accounts receivable and ensuring timely collections. This position is essential for maintaining healthy cash flow and supporting our growth initiatives.

**What would you do?**
- Generate and send accurate and timely invoices to customers in accordance with contract terms.
- Regularly track outstanding invoices and resolve any billing discrepancies or issues.
- Manage the collections cycle, including the follow-up of overdue accounts and communication with customers for timely payment.
- Respond to customer inquiries and address billing and payment-related issues.
- Develop and execute effective collections strategies to reduce outstanding balances.
- Identify accounts that require escalation
- Process payments received, record transactions accurately, and update customer accounts in the financial system.
- Maintain organized and up-to-date records of collections activities, customer interactions, and payment histories.
- Generate and analyze collections reports to track progress and make data-driven decisions.

**Your experience has been shaped by**:

- Accounting or Finance background.
- Proven experience in billing and collections or accounts receivable, preferably in a startup or fast-paced environment.

**Your SuperPowers**
- English language proficiency at B1/B2 level.
- Strong knowledge of accounting software and ERP systems.
- Strong communication and negotiation skills, with the ability to handle difficult conversations professionally.
- Detail-oriented with excellent organizational and time management skills.
- Problem-solving abilities and a proactive approach to collections.

**What we bring to the table**
- ️ 10 Additional days off to vacation.
- ️ Health Insurance.
- Educational Budget to support your studies or language courses.
- Integration Bonus. ‍
- Device rent Bonus.
- Marriage Leave.
- Rock solid onboarding that’ll set you up for success in your job.
- ✈ Partnerships and discounts with Selina, Ayenda, Viajero, SmartFit and others.

**You must live in Bogotá, Colombia. We have a hybrid policy.



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